Customer Overview
Leading healthcare solutions provider focused on delivering innovative and integrated care management services. By partnering with healthcare providers and leveraging cutting-edge platforms, the company ensures efficient data management, enhanced patient engagement, and optimized care coordination.
Location
United States
Employees
NDA
Problem/goal
Managing the complexities of an ambitious, high-stakes project, involving large volumes of diverse data and coordination with multiple stakeholders, while ensuring success for one of the largest health cloud implementation in the US.
Solution
- Decomposed layers for the data processing life cycle, defining technology and responsibilities for each layer.
- Invested in building highly flexible MuleSoft applications, allowing new partners or data types to be onboarded with simple configuration changes.
- Minimized MuleSoft resource usage by leveraging EDI for processing high data volumes.
- Adopted an Enterprise Data Model normalization approach to increase flexibility and promote reuse.
Technologies used
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Results
- Client established a reliable gold MDM data storage as the source of truth, enhancing data accuracy and consistency.
- The integration allowed Health Cloud to focus solely on CRM functionalities by offloading data discrepancies to the MDM system, improving operational efficiency.
- MuleSoft's efficient data processing minimized costs and accelerated partner onboarding.
- A scalable integration framework was implemented, facilitating easy data staging and reconciliation with MuleSoft routing to AWS Redshift, generating reliable Tableau reports.
- This empowered stakeholders with advanced analytical capabilities for informed decision-making, advanced analytics, and accurate predictions.
Business outcomes
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