Tailored SAP Solutions to Accelerate Growth

As an SAP partner since 2007, we offer comprehensive SAP implementation services customized to meet your unique needs. Our expertise spans a wide range of SAP solutions, ensuring that we provide you with end-to-end support for your business's digital transformation journey.

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TOP 9%

ISVs globally

1 300+

development, integration & solution specialists

15+

years of experience in SAP (ECC, S4, CX, SuccessFactors)

150+

successful customer projects

01.

SAP Cloud Integrations (BTP Integration Suite)

Our solutions ensure seamless data flow across your enterprise, addressing common challenges like siloed data, inefficient processes, and integration bottlenecks.

We ensure efficient data flow across systems and applications:

  • Seamless integration
  • Pre-built connectors
  • Data management
  • API management
  • Extension and customization

Discover more about

02.

SAP BTP Analytics (Datasphere, SAC, BW, HANA, BO)

Address challenges like fragmented data and complex reporting needs with powerful analytics and business intelligence solutions for comprehensive, actionable insights.

Use comprehensive data platforms form SAP (Datasphere, Data Warehouse Cloud, BW, BODS, HANA Cloud) and powerful analytics/planning/business intelligence solutions (SAP Analytics Cloud SAC, Business Objects) to drive informed decision-making at your business:

  • Data Management and Integration
  • Planning and Budgeting
  • Advanced Analytics
  • Business Intelligence (BI)
  • Real-time Analytics
  • Scalability and Flexibility
03.

SAP SuccessFactors & HCM + SPM

Optimize human capital management with our SAP SuccessFactors & HCM + SPM services. Tackle HR challenges such as inefficient talent management and low employee engagement, streamlining processes and enhancing performance for a productive workforce.

SAP SuccessFactors is a comprehensive suite for Human Capital Management (HCM), combined with Sales Performance Management (SPM):

  • Core HR and Payroll
  • Talent Management
  • Employee Experience Management
  • Workforce Planning and Analytics
  • Performance and Goals
  • Onboarding
  • Learning
  • Succession and Development
04.

SAP S/4HANA Public Cloud

Overcome issues like outdated systems and slow decision making by streamlining processes, improving efficiency, and gaining real-time insights with a modern enterprise resource planning (ERP) system.

SAP S/4HANA Public Cloud is a modern ERP suite that helps streamline operations and gain real-time insights:

  • Real-time Data Processing
  • Simplified Processes
  • Scalability
  • User Experience
  • Integration
05.

SAP CX  (Hybris Commerce + C4C)

Enhance customer relationships with our SAP Customer Experience (CX) solutions, including Commerce Cloud (Hybris), Sales and Service Cloud (C4C), Marketing Cloud (Emarsys), Customer Data Cloud (CDC, Gigya). Resolve challenges like disjointed customer experiences and inefficient sales processes by delivering personalized, consistent journeys, and improving customer engagement.

SAP CX, including SAP Hybris Commerce and SAP C4C, enhances customer interactions through integrated solutions:

  • Commerce: Create personalized shopping experiences across multiple channels.
  • Sales and Service: Empower sales and service teams with tools to manage customer relationships and provide exceptional service.
  • Marketing: Target the right audience with data-driven marketing strategies.
  • Customer Data Management: Centralize and manage customer data to ensure consistency and accuracy.
  • Omnichannel Experience: Provide a seamless customer experience across all touchpoints.
SAP Marketing Cloud
SAP Sales Cloud
SAP Service Cloud
SAP Commerce Cloud
SAP Customer Data Cloud
SAP CRM

Optimize your operations with SAP business technology platform (BTP) expertise

Take advantage of our comprehensive expertise in SAP BTP. Integrate, manage, and innovate your data and processes through a comprehensive suite of tools and services.

Database & data management

Strengthen your capabilities at in-memory data management. Utilize high-speed data processing and real-time analytics.

Services:
SAP HANA Cloud
SAP HANA
SAP Data Intelligence
Tackle the following business challenges:
Data Silos
Slow Data Processing
Inefficient Data Management
We offer:
Consolidating data from various sources into a central SAP HANA Cloud repository for comprehensive insights.
Enabling real-time transaction processing and analytics for finance, retail, and manufacturing.
Providing a unified data view across on-premises and cloud environments with SAP data intelligence for advanced analytics and machine learning.

Analytics

Equip your business with SAP Analytics solutions for business intelligence, planning, predictive analytics, unified data management, and real-time data warehousing.

Services:
SAP Analytics Cloud
SAP Datasphere
SAP BW/4HANA 
Tackle the following business challenges:
Lack of actionable Insights
Complex data environments
Inaccurate forecasting
We offer:
Integrating financial planning and analysis with SAP Analytics Cloud.
Applying predictive analytics in healthcare, finance, and retail to optimize operations and improve customer experiences.
Building interactive dashboards and reports for real-time insights with SAP Analytics Cloud.

Leverage SAP Datasphere for unified data management within our SAP solutions. Enhance analytics capabilities and get comprehensive, real-time insights and improved decision making.

Application Development & Integration

Integrated SAP and non-SAP applications, develop custom apps, and optimize business processes.

Services:
SAP Integration Suite
SAP Extension Suite
SAP Process Orchestration
Tackle the following business challenges:
System integration
Custom applications
Process automation
Services:
Utilizing SAP Integration Suite for seamless data exchange and process integration.
Integrating SAP ERP (ECC and S/4HANA) with CRM systems like SAP CX, Salesforce, and Microsoft Dynamics 365 CE.
Creating custom applications with SAP Extension Suite to extend your SAP ERP capabilities.
Automating workflows with SAP Process Orchestration to reduce manual intervention and minimize errors.

Intelligence Technologies

Use SAP solutions to automate tasks, create intelligent chatbots, and manage IoT devices.

Services:
SAP Intelligent Robotic Process Automation
SAP Conversational AI
SAP Internet of Things
Tackle the following business challenges:
Manual Task Overload
Customer Engagement 
IoT Data Management
We offer:
Deploying SAP Intelligent RPA for automating data entry, invoice processing, and customer service.
Building chatbots with SAP Conversational AI for instant customer support.
Utilizing SAP IoT solutions to monitor equipment, track assets, and optimize operations in manufacturing, logistics, and utilities.

Awards & Recognition

SAP integration expertise: seamless data connectivity and process optimization

Connect SAP systems with other SAP or non-SAP systems for smooth data exchange and process integration. This ensures efficient collaboration between different software applications, creating a unified IT environment. Enhance operational efficiency, reduce redundancy, improve decision-making processes, and solve critical business challenges

SAP ERP System
(Including ECC and S/4HANA)
CRM Systems
(SAP CX, Salesforce, Microsoft Dynamics 365 CE, and others)

SAP Consulting

Ensuring smooth data flow between different systems.

Operational efficiency

Reducing redundancy and enhancing productivity.

Process integration

Streamlining processes across various applications.

Unified IT environment

Facilitating efficient collaboration between software applications.

Our expertise in SAP integration

SAP BTP Integration Suite (CPI, APIM, Event Mesh)
Migration from PI/PO to Cloud BTP Integration Suite
SAP Data Services (BODS, Data Quality, Information Steward)
Other Integration Platforms

Our case studies: Real stories, real impact

All case studies
Banking
Insurance
Software
Pharma
HLS
Manufacturing
CPG
Beverage

Deep domain expertise in specific industries

Beverage

Consumer Packaged Goods

Insurance

Manufacturing

Healthcare & Life Sciences

Software

Hear what our customers have to say

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Industry leaders
trust Customertimes
Ease of engagement and the resources provided have been excellent to work with.

Denise Geliot, TTI

Global Salesforce Manager
I have been very impressed with the quality of developer that Customertimes have been able to supply us and their commitment to helping us deliver big, complex, time-constrained projects.

NDA

SAP Development Manager
"Very professional, reliable and responsive team at Customertimes."

Wilhite Tamara

Human Resources Business Partner (HRBP), Cyquent Inc
"I know we are a small customer, but I greatly appreciate the help we get when we need it and the high quality of the resource we were connected with."

Bawcom Deb

Executive Vice President, Devana Solutions
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Dmitry Kotelva
VP SAP Practice EMEA

18+ years of experience in Enterprise Business Solutions in SAP and Microsoft. Focus on business processes, optimization, automation and complex IT solutions.