Data & Analytics
Get Your Data to Work for You
Use your data to gain true insights, meet KPIs, and sharpen your competitive edge.
Unlock business success through data-driven insights and KPI achievement
Data is the linchpin of success, particularly in achieving operational and strategic goals. By leveraging advanced data analytics, businesses can unlock powerful insights that directly support KPI fulfilment.
Make sense of your data and leverage its true value
Your data can be used to achieve your business goals. Make it accessible, easy to understand, and use it to drive intelligent recommendations.
Data mesh
We implement data mesh as an innovative approach to data architecture that focuses on decentralization and domain-oriented data management, enhancing organizational efficiency.
Data governance
We establish a comprehensive data governance framework to enhance data security, improve quality, and promote responsible usage, helping you make informed decisions and drive growth.
Data visualization
We transform complex data into clear visuals, like dashboards and reports for Self-Service BI, providing user-friendly insights for informed decision-making across all levels of your organization.
Data democratization
We ensure data is accessible, understandable, and usable by everyone in your organization, breaking down silos and empowering all individuals to leverage data for better decision-making.
Smart recommendations and predictions
We use advanced Al and machine learning to provide smart recommendations and data-driven predictions, helping you proactively address challenges, optimize resources, and gain a competitive edge.
Empowering your tech with data-driven solutions. Our service offerings​:
Transforming your business with innovative data solutions. Our services:
Sales Forecasting
Integrate historical sales data with CRM's predictive analytics. Automate real-time sales forecasting with API tools.
Customer Segmentation
Gather and classify customer data using CRM tools for targeted marketing automation.
Lead Nurturing
Use CRM to score leads, automate follow-up actions, and streamline lead assignments.
Customer Service Optimization
Implement ticketing and knowledge base systems within CRM. Track and improve resolution times and satisfaction metrics.
Inventory management
Track inventory with ERP integration, automate reorders, and manage real-time inventory updates.
Financial Consolidation
Standardize and integrate financial data from multiple subsidiaries for consolidated reporting.
Human Resources Management
Manage employee records, recruitment, and payroll with ERP. Automate compliance and benefits administration.
Production Planning
Align production schedules with supply chain constraints using ERP analytics. Adjust plans based on performance data.
Order Management
Synchronize CRM and ERP for real-time order processing, inventory allocation, and shipping.
Customer Insights and Product Developmet
Collect and analyze customer feedback via CRM to improve products and customer satisfaction.
Sales and Operations Planning (S&OP)​
Integrate CRM forecasting with ERP production planning for seamless data exchange and KPI tracking.
Customer Lifetime Value (CLV) Analysis​
Monitor acquisition costs, retention rates, and ARPU using CRM and ERP data. Develop strategies to enhance CLV.
We work with leaders of enterprise software and cloud solutions
Hear what our customers have to say
trust Customertimes
Pharmaceutical manufacturing client
Pharmaceutical manufacturing leader
Denise Geliot, TTI
Haider Alleg
Unlock the full potential of your data
Transform raw data into actionable insights that drive business growth. Leverage our expertise in data analytics, governance, and visualization to empower your organization.
Start your data-driven journey today.
Data & technology expert who specializes in IT, system integration, artificial intelligence, and Internet of Things.
