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Trusted Partners.
Solution Experts.

Customertimes is a consulting firm that delivers true business transformation through the implementation of timely and practical solutions.
15+
Years of client-focused expertise
1300+
Employees
4000+
Engagements across all continents

CRM Value Assessment and Roadmap

Don’t let your CRM project fail. Aligning your current projects with your future goals has never been more important, so let CT help with a CRM Value Assessment & Roadmap designed to uncover greater business value from your projects.

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CT is Partnering with PepUp Tech

We are thrilled to partner with PepUp Tech, a non-profit organization that empowers a new generation of tech leaders by training them for roles in the Salesforce ecosystem. Learn about their mission and find out how we’re lending a hand.

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/Services

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01
CRM Advisory
CRM Advisory We collaborate seamlessly to combine skill-sets of our consultants and developers with the benefits of scale. This allows us to bring the best combination of highly skilled and cost-effective teams, optimizing onshore/nearshore resources as needed.
02
CRM Implementation
CRM Implementation
  • Global companies rely on CT to implement and customize Salesforce, SAP and other technologies as a trusted partner with deep knowledge and experience in enterprise-scale cloud computing implementation.
  • 1000+ Successfully implemented projects on various 'cloud' technologies.
 03
Managed Services
Managed Services
  • Professional team with 4000+ projects experience in local and global rollouts
  • Certified in both Salesforce and SAP/Oracle
  • Experience in building customer-owned CoE
  • Knowledge transition and ongoing support
  • Tier 1-2-3 support and managed services
 04
Integration
Integration
  • We are among the leaders of cloud to on-premise integration
  • Advanced MuleSoft, Informatica, SAP and other platforms based on deep integration experience
  • Data/Process Integration of Salesforce with on-premise SAP/non-SAP systems
  • Event-driven integration
  • Complex integration scenarios - real-time, batch, file, UI
 05
Product Development
Product Development
  • Product Development Organization: we know how to create scalable products and solutions
  • App Exchange: development of up to 70% of AppExchange products is being outsourced
  • ISV: 10+ ISV Products/Components developed for customers and partners
 06
DevOps
DevOps
  • Development Advisory
  • Development Engineering
  • Development Integration
  • Maintenance & Support
  • Product Extensions
  • Testing & QA - CI/CD based CoE
 07
Technology Services
Technology Services With our extensive knowledge of all major digitized industries and technology stacks, Customertimes can help you develop a product, maximize your tech spend, and integrate specialized functions. Not sure what you need? Just ask, and our highly skilled engineers will help.
08
Business Intelligence
Business Intelligence Our Business Intelligence team provides a full range of analytical services designed to help businesses gain greater value from their data. These cost-effective solutions turn data into actionable insights that lead to increased revenue and optimized costs.
09
Software Quality Assurance
Software Quality Assurance
  • Manual Quality Assurance: End-to-End Testing, Mobile Testing, End-User Focus, Transparent Reporting
  • Performance Testing: Load Testing, Stress & Stability Testing, Scalability Testing
  • Automated Quality Assurance: Better Outcomes, Cross-Platform Test Execution, Integrated Solutions