Product Development, Integration, & Innovation

Trusted Partners for Leading-Edge Solutions

Customertimes is an expert product development and systems integration partner, engineering digital solutions that scale on-demand.

15+

Years of client focused expertise

1800+

Development, integration, & solution specialists

100+

Products developed

10+

Products on Salesforce AppExchange

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ISG Names Customertimes a Leader

Customertimes is named a Leader in Multi-Cloud Implementation & Integration Services for Large Enterprises in the 2022 U.S. ISG Provider Lens™ Salesforce Ecosystem Partners Quadrant Report.

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/Expertise

/Services

CRM Advisory

Salesforce

Salesforce Industries

SAP ERP Services

Managed Services

Integration

Product & Custom Development

Technology Services

Business Intelligence

DevOps & SQA

/Case Studies

Healthcare and Life Sciences

Consumer Packaged Goods

Communications and Utilities

Manufacturing

Education and Non-Profits

Financial Services

Our goal is to use our deep breadth of experience in Healthcare and Life Sciences to improve lives by providing innovative solutions on next-generation platforms.

Implementation expertise across Commercial and R&D
Sales, Marketing and Patient Services
All Clouds + Force Development

Keeping your brand in the spotlight, increasing brand awareness, and building customer loyalty are key to any successful CPG strategy. We provide solutions for retail execution, image recognition, store check, merchandising, order tracking, and more:

CT CPG
CT Mobile
CT Presenter
CT Vision
CT Sign

Improve functionality, increase meaningful reporting, and gain greater insight from your data. We can help your team get greater value from your CRM solutions:

Use ERP to integrate CRM with external systems
Enhance customer experience with automated programs
Implement BI tools to improve marketing effectiveness

Manufacturers must enable digital transformation in order to ensure continued scale and growth. We partner with you for success:

Manufacturing, Commerce, Sales, CPQ, Service, Analytics, and IoT expertise. Recognized by Salesforce as Master Sales Cloud partner.
Extensive experience with complex integrations for ERP systems such as SAP.

Investing in our future and building strong communities make us all better.

As a proud participant in the Salesforce 1-1-1 Philanthropy Model, we look for opportunities to give back.
Our work in this sector includes pro-bono and highly reduced rates for learning institutions and qualified nonprofit organizations.

Put your customers first while staying secure and compliant on next-generation, scalable, mobile, and agile platforms.

Increase speed-to-market and customer-centric experiences
Enable straight-through processing and a digital-first approach

/Solutions

General Business

CT Mobile Offline for Salesforce

Digital Sales Aids Platform / eDetailing

Identity Portal & Consent Management

Mulesoft API Community Manager

Image Recognition

Offline eSignature

CPG and Retail

Retail Execution

Mobile Order Management

Trade Promotion Management

Loyalty (on Heroku)

Communications and Utilities

Value Alignment

BI Tools

Loyalty Program Management

Manufacturing

Distributor Sales Data Portal

Financial Services

PSD2 Compliant Open Banking API

Western Union API Gateway

ACORD compliant Integration Bus & API

Healthcare and Life Sciences

Commercial Automation Suite

Telehealth

Health Cloud Accelerators Framework

/products

CT Mobile suite

industry accelerators

platform enhancements

CT Mobile CT Presenter CT Vision CT Sign CT Orders

Gain offline mobile access to Salesforce to enhance the customer experience. Integrate CT Mobile with the CT family of products to boost sales and improve the efficiency of your field teams. We offer:

Standard and custom object support
Event, order taking, and contract support
Photo-taking, signature capture, and barcode scanner tools
Practical accelerators

read more on ctsoftware.net

CT Presenter supports connection between your sales team and your customers through interactive presentations. It supports:

Face-to-face communication during visits
Remote presentations on PCs, tablets, and phones
Real-time statistics collection
Presentation scenarios based on statistics
Build custom slides to support your business

read more on ctsoftware.net

Take advantage of the AI tools that can help your business grow with CT Vision. Digitize your audits, store photos, and more:

Recognize products in Point of Sale
Calculate share of shelf
Identify prices
Calculate numeric distribution
Maintain planogram compliance

read more on ctsoftware.net

Automate the signature process and improve efficiency with CT Sign. CT Sign lets you easily:

Manage and modify contracts directly in Salesforce
Generate PDFs from within the tool
Collect electronic signatures via email

read more on ctsoftware.net

Empower Salesforce and CT Mobile platforms with CT Orders. CT Orders enables powerful B2B order management via online, offline, & self-service channels and delivers maximum value for all stakeholders. It supports:

Advanced product management
An online or offline penny-perfect pricing engine
Gift and freebies management

CT Mobile

Standard and custom object support
Event, order taking, and contract support
Photo-taking, signature capture, and barcode scanner tools
Practical accelerators

read more on ctsoftware.net

CT Presenter

CT Presenter supports connection between your sales team and your customers through interactive presentations. It supports:

Face-to-face communication during visits
Remote presentations on PCs, tablets, and phones
Real-time statistics collection
Presentation scenarios based on statistics
Build custom slides to support your business

read more on ctsoftware.net

CT Vision

Take advantage of the AI tools that can help your business grow with CT Vision. Digitize your audits, store photos, and more:

Recognize products in Point of Sale
Calculate share of shelf
Identify prices
Calculate numeric distribution
Maintain planogram compliance

read more on ctsoftware.net

CT Sign

Automate the signature process and improve efficiency with CT Sign. CT Sign lets you easily:

Manage and modify contracts directly in Salesforce
Generate PDFs from within the tool
Collect electronic signatures via email

read more on ctsoftware.net

CT Orders

Advanced product management
An online or offline penny-perfect pricing engine
Gift and freebies management

CT Pharma CT CPG CT Orders

CT Pharma was purpose-built to help Life Sciences and Consumer Health (OTC) organizations better engage with stakeholders. It supports:

Segmentation & Targeting
Call and visit planning & reporting
Remote detailing

read more on ctsoftware.net

Increase your effectiveness with a vertical solution for CPG companies and boost your sales strategy through different channels.

Account targeting & call planning automation
Products catalog & products assortments management
Retail execution (sell-in, sell-out, contract management)

read more on ctsoftware.net

Advanced product management
An online or offline penny-perfect pricing engine
Gift and freebies management

CT Pharma

CT Pharma was purpose-built to help Life Sciences and Consumer Health (OTC) organizations better engage with stakeholders. It supports:

Segmentation & Targeting
Call and visit planning & reporting
Remote detailing

read more on ctsoftware.net

CT CPG

Increase your effectiveness with a vertical solution for CPG companies and boost your sales strategy through different channels.

Account targeting & call planning automation
Products catalog & products assortments management
Retail execution (sell-in, sell-out, contract management)

read more on ctsoftware.net

CT Orders

Advanced product management
An online or offline penny-perfect pricing engine
Gift and freebies management

DFG152 CT Loyalty

Enhance your cloud data protection and security with DFG152.

Aligns with personal data protection laws
Requires no additional hardware or software
A certified datacenter for personal data processing
Salesforce-, Lightning-, and Rest API Integration-Ready
Includes expert personal data protection consulting

An omnichannel loyalty automation solution:

B2B and B2C loyalty programs
Personalized bonus loyalty programs
Promotion and discount management
Gift certificates, coupons, badges, and chips
Partnership loyalty programs
Loyalty analytics and reporting

DFG152

Enhance your cloud data protection and security with DFG152.

Aligns with personal data protection laws
Requires no additional hardware or software
A certified datacenter for personal data processing
Salesforce-, Lightning-, and Rest API Integration-Ready
Includes expert personal data protection consulting

CT Loyalty

An omnichannel loyalty automation solution:

B2B and B2C loyalty programs
Personalized bonus loyalty programs
Promotion and discount management
Gift certificates, coupons, badges, and chips
Partnership loyalty programs
Loyalty analytics and reporting

/PARTNERS

become a partner

/Careers

Looking for a great career?

CT is a constantly growing global company with a diverse environment providing a number of opportunities for young professionals and highly qualified experts in multiple countries across the globe.

join us

Product Development, Integration, & Innovation

Trusted Partners for Leading-Edge Solutions

The ISV's Guide to AppExchange Success

ISG Names Customertimes a Leader

/Expertise

/Services

/Case Studies

/Solutions

/products

/PARTNERS

/Careers

Looking for a great career?

/Insights

Maksym Matiash Joins Customertimes as VP Sales EMEA

Brian Borack on Running a Gym and Leading a Tech Company

Matt Baker on Health Care Tech, Data Integration, and Creativity

Angel Di Legge Kokoszka on Project Autonomy and Startup Energy

Alex Patsko on AI, Robotics, and Accessible Technology

Konstantin Perederiy on UAbleIT and the Value of Digital Technology

Jim Goldfinger on CRM, PepUp Tech, and Our "Special Sauce"

The ISV's Guide to AppExchange Success

CT Top 5: Why We Can't Wait for Dreamforce '22

BioCatch Automates Incentive Compensation with Xactly

Customertimes + Creative Dock: Keeping an Industry Disruptor on Track

Integration Insight from CT's MuleSoft Expert

AppExchange Mavericks: Customertimes Solutions

Discovery First: Ensuring a Seamless MuleSoft Integration

Alimera Sciences Boosts Productivity with CT Mobile

Brian Borack Joins Customertimes as Chief Operating Officer

Xactly & Customertimes Improve Sales Performance Management

Meet the Women of Customertimes

Orkla Automates Territory Alignment with CT Mobile & CT CPG

Meet the Women of Customertimes

ISG Names Customertimes a Salesforce Ecosystem Leader

Propel Goes Global with PDO and Managed Services

Meet the Women of Customertimes

Choosing the Ideal PDO Partner

Customertimes Launches The Give Back to Ukraine Fund

CT Software Announces New Consumer Health Projects

The Top 5 QA Testing Metrics

UMMC Uses Salesforce Health Cloud to Improve Pediatric Psychiatric Care

Minimizing the Impact of Log4j and Other Java Vulnerabilities

DFG152 is Live on Salesforce AppExchange

A Year of Giving

Leverage the power of Salesforce automation with CT Orders

New Product Idea? 5 Things to Look for in a Salesforce PDO

A Sharp USA Customer Success Story

Organic Growth: Building an Agile, Scalable Salesforce Team

Open to Hire? 5 Ways to Deal with a Staffing Shortage

The Transformation Guidebook

CT Vision is now live on Salesforce AppExchange

Unlock Customer-Centric Growth with the World's #1 CRM

[On-Demand] Growing a Profitable Salesforce Practice

Launch Excellence in a Post-Pandemic World

A Sirenum Customer Story

Making a Switch: 5 Things to Consider When Switching Salesforce Partners

Customertimes Announces Expanded Salesforce Industries Practice

Use case of CT Mobile for Consumer Packaged Goods - Beiersdorf

Customertimes How To: Uniting Sales Cloud and Service Cloud

Bench Strength, and Other Introductions

Meet Alexis: Introducing Our PepUp Tech Intern

Customertimes How To: Building Better Salesforce Reports

Stand Out: Overcoming Digital Fatigue in a Crowded Marketplace

Connecting Image Recognition Technlogies to the Salesforce Ecosystem with CT Vision

[On Demand] Launch Excellence in a Post-Pandemic World: The right Life Sciences ...

Customertimes Announces Strategic Partnership with Blue Consulting

Expanding Our Reach, Building Our Communities

Discover CT: Anna Andreieva

Discover CT: Sergey Selivanov

CT Orders Whitepaper

Giving Back Is in Our DNA

Customertimes is Awarded Three Best in Class Distinctions in POIs 2021 Retail Sa...

Discover CT: Dmitry Selkov

Discover CT: Denny Gracey

Automating Order Management with CT Orders

ISG Names Customertimes a Rising Star

Bitcoin Is Just the Beginning: How Blockchain Will Revolutionize Data Collection...

Two Major Challenges of AI Adoption for Enterprises

Commercial Launch Enablement for Emerging Life Sciences Companies

The Holy Grail of Customer Engagement: A True 360° View