Trusted Partners.
Solution Experts.

Customertimes is a consulting firm that delivers true business transformation through the implementation of timely and practical solutions.

15+

Years of client-focused expertise

1300+

Employees

4000+

Engagements across all continents

Customertimes is a Rising Star

Information Services Group (ISG) recently released their 2021 U.S. ISG Provider Lens™ Salesforce Ecosystem Partners Quadrant Report. We are thrilled to share that Customertimes was identified as a Rising Star in the Implementation & Integration Services for Large Enterprises category.

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James Goldfinger Joins the PepUp Tech Board

PepUp Tech is making a tremendous difference in the lives of its students. Customertimes is proud to partner with them, and we’re thrilled to announce that Jim Goldfinger, Chief Customer Officer at CT, has joined their Board of Directors. Read on to see how he’s hoping to make a difference at this impactful organization.

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Customertimes welcomes Sergey Zinin as Global VP of Verticals and Business Consulting

Customertimes is happy to welcome Sergey Zinin as our new Global VP of Verticals and Business Consulting. Mr. Zinin brings a wealth of Salesforce experience and knowledge to the team, and we look forward to leveraging his expertise to help our customers achieve outstanding business results.

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/Services

CRM Advisory

CRM Advisory We collaborate seamlessly to combine skill-sets of our consultants and developers with the benefits of scale. This allows us to bring the best combination of highly skilled and cost-effective teams, optimizing onshore/nearshore resources as needed.

Salesforce / Salesforce Industries

Global companies rely on CT to implement and customize Salesforce, SAP and other technologies as a trusted partner with deep knowledge and experience in enterprise-scale cloud computing implementation.
1000+ Successfully implemented projects on various 'cloud' technologies.

SAP ERP Services

SAP Services : ECC Support & S/4Hana Implementation Headquartered in New York City and based throughout the US and Eastern Europe, our team of 200+ SAP consultants provide expert, cost-effective services.

Managed Services

Professional team with 4000+ projects experience in local and global rollouts
Certified in both Salesforce and SAP/Oracle
Experience in building customer-owned CoE
Knowledge transition and ongoing support
Tier 1-2-3 support and managed services

Integration

We are among the leaders of cloud to on-premise integration
Advanced MuleSoft, Informatica, SAP and other platforms based on deep integration experience
Data/Process Integration of Salesforce with on-premise SAP/non-SAP systems
Event-driven integration
Complex integration scenarios - real-time, batch, file, UI

Product & Custom Development

Product Development Organization: we know how to create scalable products and solutions
App Exchange: development of up to 70% of AppExchange products is being outsourced
ISV: 10+ ISV Products/Components developed for customers and partners

Technology Services

Technology Services With our extensive knowledge of all major digitized industries and technology stacks, Customertimes can help you develop a product, maximize your tech spend, and integrate specialized functions. Not sure what you need? Just ask, and our highly skilled engineers will help.

Business Intelligence

Business Intelligence Our Business Intelligence team provides a full range of analytical services designed to help businesses gain greater value from their data. These cost-effective solutions turn data into actionable insights that lead to increased revenue and optimized costs.

DevOps & SQA

Advising, Engineering & Integrations
Maintenance & Support
Product Extensions
Testing & QA – CI/CD-based CoE
Manual QA for End-to-End and Mobile Testing
Automated QA for Integrated Solutions & Cross-Platform Test Execution
Load, Stress & Stability, and Scalability Performance Testing

/Industries

Healthcare and Life Sciences

Consumer Packaged Goods

Manufacturing

Education and Non-Profits

Financial Services

Our goal is to use our deep breadth of experience in Healthcare and Life Sciences to improve lives by providing innovative solutions on next-generation platforms.

Implementation expertise across Commercial and R&D
Sales, Marketing and Patient Services
All Clouds + Force Development

Keeping your brand in the spotlight, increasing brand awareness, and building customer loyalty are key to any successful CPG strategy. We provide solutions for retail execution, image recognition, store check, merchandising, order tracking, and more:

CT CPG
CT Mobile
CT Presenter
CT Vision
CT Sign

Manufacturers must enable digital transformation in order to ensure continued scale and growth. We partner with you for success:

Manufacturing, Commerce, Sales, CPQ, Service, Analytics, and IoT expertise. Recognized by Salesforce as Master Sales Cloud partner.
Extensive experience with complex integrations for ERP systems such as SAP.

Investing in our future and building strong communities make us all better.

As a proud participant in the Salesforce 1-1-1 Philanthropy Model, we look for opportunities to give back.
Our work in this sector includes pro-bono and highly reduced rates for learning institutions and qualified nonprofit organizations.

Put your customers first while staying secure and compliant on next-generation, scalable, mobile, and agile platforms.

Increase speed-to-market and customer-centric experiences
Enable straight-through processing and a digital-first approach

/Solutions

General Business

CT Mobile Offline for Salesforce

Digital Sales Aids Platform / eDetailing

Identity Portal & Consent Management

Mulesoft API Community Manager

Image Recognition

Offline eSignature

CPG and Retail

Retail Execution

Mobile Order Management

Trade Promotion Management

Loyalty (on Heroku)

Communications and Utilities

Value Alignment

BI Tools

Loyalty Program Management

Manufacturing

Distributor Sales Data Portal

Financial Services

PSD2 Compliant Open Banking API

Western Union API Gateway

ACORD compliant Integration Bus & API

Healthcare and Life Sciences

Commercial Automation Suite

Telehealth

Health Cloud Accelerators Framework

/products

CT Mobile CT Presenter CT Vision CT Sign CT Pharma CT CPG CT AI Platform

Offline mobile app for field sales reps & agents

Any standard or custom SF object
Events, orders, contracts
Photo-taking, signature capture
Various accelerators

Run your business with interactive storytelling in Salesforce

Interactive presentations
Personalization
CLM dashboards
Remote & Self-detailing
Training Materials

Add-on to CT CPG product stack, enabling image recognition and object detection during visits

Image recognition add-on to CT Mobile
CPG / Consumer Health content
Leverage AI stack of SF and other partners

Trusted offline electronic signature

360-degree
Account planning
Assortment & Promo management
Visit planning & reporting
Sell-In & Sell-Out
Reporting

Decrease marketing and sales expenses, accelerates ROI

360-degree
Cycle planning
Segmentation & Targeting
Call planning & reporting
Sell-in & Sell-out
Reporting

A comprehensive vertical solution for CPG and consumer health

360-degree
Account planning
Assortment & Promo management
Visit planning & reporting
Sell-in & Sell-out
Reporting

Intelligent process automation platform for business

Integrating into existing landscape
Custom NLP model
Embedded interface
AI orchestration
Universal deployment

CT Mobile

Offline mobile app for field sales reps & agents

Any standard or custom SF object
Events, orders, contracts
Photo-taking, signature capture
Various accelerators

CT Presenter

Run your business with interactive storytelling in Salesforce

Interactive presentations
Personalization
CLM dashboards
Remote & Self-detailing
Training Materials

CT Vision

Add-on to CT CPG product stack, enabling image recognition and object detection during visits

Image recognition add-on to CT Mobile
CPG / Consumer Health content
Leverage AI stack of SF and other partners

CT Sign

Trusted offline electronic signature

360-degree
Account planning
Assortment & Promo management
Visit planning & reporting
Sell-In & Sell-Out
Reporting

CT Pharma

Decrease marketing and sales expenses, accelerates ROI

360-degree
Cycle planning
Segmentation & Targeting
Call planning & reporting
Sell-in & Sell-out
Reporting

CT CPG

A comprehensive vertical solution for CPG and consumer health

360-degree
Account planning
Assortment & Promo management
Visit planning & reporting
Sell-in & Sell-out
Reporting

CT AI Platform

Intelligent process automation platform for business

Integrating into existing landscape
Custom NLP model
Embedded interface
AI orchestration
Universal deployment

/PARTNERS

Salesforce – a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce.

SAP – a multinational software corporation that makes enterprise software to manage business operations and customer relations. Customertimes is an official SAP Gold Partner focusing on SAP Cloud solutions and CRM.

MuleSoft provides the most widely used integration platform (Mule ESB & CloudHub) for connecting SaaS & enterprise applications in the cloud and on-premise.

Cloudbyz is a cloud-based clinical trial solution provider to the life science and healthcare industry. The solution is built on the Salesforce platform and delivers intuitive, flexible, and scalable products across all the phases of the clinical trial lifecycle.

When it comes to elevating people with the power of data, Tableau combines a laser focus on how people see and understand data with the kind of robust, scalable platform you need to run even the world’s largest organizations.

Paladin works closely with you to successfully leverage the Salesforce platform and implement enterprise solutions that allow your workers, customers, and partners to work collaboratively, more effectively, across multiple devices.

Built 100% natively on the Salesforce platform, Copado enables faster, error-free releases with continuous integration and delivery (CI/CD) technologies, all via an enterprise-class DevOps platform fully integrated with Salesforce Clouds and DX.

Propel is the only true cloud solution that combines the capabilities of Product Lifecycle Management, Commercialization, and Quality Management on a single platform.

Pega Systems specializes in developing software for customer relationship management and business process management.

OwnBackup develops innovative solutions that provide built-in protection against data loss and corruption.

energyOrbit delivers a world-class energy efficiency (EE) and demand side management (DSM) operations and customer engagement platform for utilities and 3rd party program implementers, ensuring stakeholder achievement of corporate and regulatory goals.

NetApp is a cloud, data management, data protection, and software company, a well-known leader in storage systems and all-flash systems for on-premise, cloud, and hybrid cloud infrastructures. Customertimes is NetApp Gold Partner.

Xactly is SaaS company that provides cloud-based enterprise software and services. The company offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement.

become a partner

Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.

DMI helps their clients navigate the digital revolution by taking a human-centric mobile-first approach to disrupt their markets and evolve their business models.

Afore specializes in Commercial Systems Management for Sales, Marketing, Market Access and Medical Affairs teams

High Point Solutions – premier, global provider of specialized technology services dedicates to the Life Sciences and Healthcare industries.

EDTS provides strategy consulting, implementation, improvement, customization and support of SAP solutions for small, medium & large enterprises.

become a partner

/Careers

Looking for a great career?

CT is a constantly growing global company with a diverse environment providing a number of opportunities for young professionals and highly qualified experts in multiple countries across the globe.

join us

Trusted Partners. Solution Experts.