Trusted Partners.
Solution Experts.

Customertimes is a consulting firm that delivers true business transformation through the implementation of timely and practical solutions.
15+
Years of client-focused expertise
1300+
Employees
4000+
Engagements across all continents

Customertimes Announces New Partnership with Blue Consulting

Blue Consulting is the first Salesforce Partner in East Africa. They also happen to be our newest partner, and we can't wait to leverage our combined expertise to make a difference.

Get the Details

Launch Excellence in a Post Pandemic World

Planning a Life Sciences product launch? We can help. Watch on-demand as experts from GSK, Abbott, and Customertimes join moderator Paul Simms for an interactive roundtable on the right go-to-market strategy, right now.

Watch Now

CT receives three Best in Class Distinctions in POI's 2021 Retail Sales Execution Vendor Panorama Report

Customertimes is proud to have been awarded Best in Class Distinctions in POI's 2021 Retail Sales Execution Vendor Panorama Report for Guided Selling, Interactive Customer Presentations, and Gamification.

Get the POI Report

/Industries

Healthcare and Life Sciences
Consumer Packaged Goods
Communications and Utilities
Manufacturing
Education and Non-Profits
Financial Services

/Solutions

read more
CT Mobile Offline for Salesforce
Digital Sales Aids Platform / eDetailing
Identity Portal & Consent Management
Mulesoft API Community Manager
Image Recognition
Offline eSignature
Retail Execution
Mobile Order Management
Trade Promotion Management
Loyalty (on Heroku)
Value Alignment
BI Tools
Loyalty Program Management
Distributor Sales Data Portal
PSD2 Compliant Open Banking API
Western Union API Gateway
ACORD compliant Integration Bus & API
Commercial Automation Suite
Telehealth
Health Cloud Accelerators Framework

/products

CT Mobile suite
industry accelerators
platform enhancements

Gain offline mobile access to Salesforce to enhance the customer experience. Integrate CT Mobile with the CT family of products to boost sales and improve the efficiency of your field teams. We offer:

  • Standard and custom object support
  • Event, order taking, and contract support
  • Photo-taking, signature capture, and barcode scanner tools
  • Practical accelerators
read more on ctsoftware.net

CT Presenter supports connection between your sales team and your customers through interactive presentations. It supports:

  • Face-to-face communication during visits
  • Remote presentations on PCs, tablets, and phones
  • Real-time statistics collection
  • Presentation scenarios based on statistics
  • Build custom slides to support your business
read more on ctsoftware.net

Take advantage of the AI tools that can help your business grow with CT Vision. Digitize your audits, store photos, and more:

  • Recognize products in Point of Sale
  • Calculate share of shelf
  • Identify prices
  • Calculate numeric distribution
  • Maintain planogram compliance
read more on ctsoftware.net

Automate the signature process and improve efficiency with CT Sign. CT Sign lets you easily:

  • Manage and modify contracts directly in Salesforce
  • Generate PDFs from within the tool
  • Collect electronic signatures via email
read more on ctsoftware.net

Empower Salesforce and CT Mobile platforms with CT Orders. CT Orders enables powerful B2B order management via online, offline, & self-service channels and delivers maximum value for all stakeholders. It supports:

  • Advanced product management
  • An online or offline penny-perfect pricing engine
  • Gift and freebies management

Gain offline mobile access to Salesforce to enhance the customer experience. Integrate CT Mobile with the CT family of products to boost sales and improve the efficiency of your field teams. We offer:

  • Standard and custom object support
  • Event, order taking, and contract support
  • Photo-taking, signature capture, and barcode scanner tools
  • Practical accelerators
read more on ctsoftware.net

CT Presenter supports connection between your sales team and your customers through interactive presentations. It supports:

  • Face-to-face communication during visits
  • Remote presentations on PCs, tablets, and phones
  • Real-time statistics collection
  • Presentation scenarios based on statistics
  • Build custom slides to support your business
read more on ctsoftware.net

Take advantage of the AI tools that can help your business grow with CT Vision. Digitize your audits, store photos, and more:

  • Recognize products in Point of Sale
  • Calculate share of shelf
  • Identify prices
  • Calculate numeric distribution
  • Maintain planogram compliance
read more on ctsoftware.net

Automate the signature process and improve efficiency with CT Sign. CT Sign lets you easily:

  • Manage and modify contracts directly in Salesforce
  • Generate PDFs from within the tool
  • Collect electronic signatures via email
read more on ctsoftware.net

Empower Salesforce and CT Mobile platforms with CT Orders. CT Orders enables powerful B2B order management via online, offline, & self-service channels and delivers maximum value for all stakeholders. It supports:

  • Advanced product management
  • An online or offline penny-perfect pricing engine
  • Gift and freebies management

CT Pharma was purpose-built to help Life Sciences and Consumer Health (OTC) organizations better engage with stakeholders. It supports:

  • Segmentation & Targeting
  • Call and visit planning & reporting
  • Remote detailing
read more on ctsoftware.net

Increase your effectiveness with a vertical solution for CPG companies and boost your sales strategy through different channels.

  • Account targeting & call planning automation
  • Products catalog & products assortments management
  • Retail execution (sell-in, sell-out, contract management)
read more on ctsoftware.net

Empower Salesforce and CT Mobile platforms with CT Orders. CT Orders enables powerful B2B order management via online, offline, & self-service channels and delivers maximum value for all stakeholders. It supports:

  • Advanced product management
  • An online or offline penny-perfect pricing engine
  • Gift and freebies management

CT Pharma was purpose-built to help Life Sciences and Consumer Health (OTC) organizations better engage with stakeholders. It supports:

  • Segmentation & Targeting
  • Call and visit planning & reporting
  • Remote detailing
read more on ctsoftware.net

Increase your effectiveness with a vertical solution for CPG companies and boost your sales strategy through different channels.

  • Account targeting & call planning automation
  • Products catalog & products assortments management
  • Retail execution (sell-in, sell-out, contract management)
read more on ctsoftware.net

Empower Salesforce and CT Mobile platforms with CT Orders. CT Orders enables powerful B2B order management via online, offline, & self-service channels and delivers maximum value for all stakeholders. It supports:

  • Advanced product management
  • An online or offline penny-perfect pricing engine
  • Gift and freebies management

Enhance your cloud data protection and security with DFG152.

  • Aligns with personal data protection laws
  • Requires no additional hardware or software
  • A certified datacenter for personal data processing
  • Salesforce-, Lightning-, and Rest API Integration-Ready
  • Includes expert personal data protection consulting

An omnichannel loyalty automation solution:

  • B2B and B2C loyalty programs
  • Personalized bonus loyalty programs
  • Promotion and discount management
  • Gift certificates, coupons, badges, and chips
  • Partnership loyalty programs
  • Loyalty analytics and reporting

Enhance your cloud data protection and security with DFG152.

  • Aligns with personal data protection laws
  • Requires no additional hardware or software
  • A certified datacenter for personal data processing
  • Salesforce-, Lightning-, and Rest API Integration-Ready
  • Includes expert personal data protection consulting

An omnichannel loyalty automation solution:

  • B2B and B2C loyalty programs
  • Personalized bonus loyalty programs
  • Promotion and discount management
  • Gift certificates, coupons, badges, and chips
  • Partnership loyalty programs
  • Loyalty analytics and reporting

/PARTNERS

Vendors System
Integrators

Salesforce – a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce.

SAP – a multinational software corporation that makes enterprise software to manage business operations and customer relations. Customertimes is an official SAP Gold Partner focusing on SAP Cloud solutions and CRM.

MuleSoft provides the most widely used integration platform (Mule ESB & CloudHub) for connecting SaaS & enterprise applications in the cloud and on-premise.

Cloudbyz is a cloud-based clinical trial solution provider to the life science and healthcare industry. The solution is built on the Salesforce platform and delivers intuitive, flexible, and scalable products across all the phases of the clinical trial lifecycle.

When it comes to elevating people with the power of data, Tableau combines a laser focus on how people see and understand data with the kind of robust, scalable platform you need to run even the world’s largest organizations.

Paladin works closely with you to successfully leverage the Salesforce platform and implement enterprise solutions that allow your workers, customers, and partners to work collaboratively, more effectively, across multiple devices.

Built 100% natively on the Salesforce platform, Copado enables faster, error-free releases with continuous integration and delivery (CI/CD) technologies, all via an enterprise-class DevOps platform fully integrated with Salesforce Clouds and DX.

Propel is the only true cloud solution that combines the capabilities of Product Lifecycle Management, Commercialization, and Quality Management on a single platform.

Pega Systems specializes in developing software for customer relationship management and business process management.

OwnBackup develops innovative solutions that provide built-in protection against data loss and corruption.

energyOrbit delivers a world-class energy efficiency (EE) and demand side management (DSM) operations and customer engagement platform for utilities and 3rd party program implementers, ensuring stakeholder achievement of corporate and regulatory goals.

NetApp is a cloud, data management, data protection, and software company, a well-known leader in storage systems and all-flash systems for on-premise, cloud, and hybrid cloud infrastructures. Customertimes is NetApp Gold Partner.

Xactly is SaaS company that provides cloud-based enterprise software and services. The company offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement.

become a partner

Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.

DMI helps their clients navigate the digital revolution by taking a human-centric mobile-first approach to disrupt their markets and evolve their business models.

Afore specializes in Commercial Systems Management for Sales, Marketing, Market Access and Medical Affairs teams

High Point Solutions – premier, global provider of specialized technology services dedicates to the Life Sciences and Healthcare industries.

EDTS provides strategy consulting, implementation, improvement, customization and support of SAP solutions for small, medium & large enterprises.

become a partner

/Careers

Looking for a great career?

CT is a constantly growing global company with a diverse environment providing a number of opportunities for young professionals and highly qualified experts in multiple countries across the globe.

/Insights

Bench Strength, and Other Introductions

News

Use case of CT Mobile for Consumer Packaged Goods - Beiersdorf

Video

Meet Alexis: Introducing Our PepUp Tech Intern

Blog

Stand Out: Overcoming Digital Fatigue in a Crowded Marketplace

Blog

Connecting Image Recognition Technlogies to the Salesforce Ecosystem with CT Vision

Article

[On Demand] Launch Excellence in a Post-Pandemic World: The right Life Sciences ...

Webinar

Customertimes Announces Strategic Partnership with Blue Consulting

Blog

Expanding Our Reach, Building Our Communities

Blog

Discover CT: Anna Andreieva

Interview

Discover CT: Sergey Selivanov

Interview

CT Orders Whitepaper

White Paper

Giving Back Is in Our DNA

Article

Customertimes is Awarded Three Best in Class Distinctions in POI’s 2021 Retail S...

News

Discover CT: Dmitry Selkov

Interview

Discover CT: Denny Gracey

Interview

Automating Order Management with CT Orders

Interview

ISG Names Customertimes a Rising Star

News

Bitcoin Is Just the Beginning: How Blockchain Will Revolutionize Data Collection...

Blog

Two Major Challenges of AI Adoption for Enterprises

Blog

[On-Demand] Commercial Launch Enablement for Emerging Life Sciences Companies

Webinar

The Holy Grail of Customer Engagement: A True 360° View

Blog

[On-Demand] Strategies to Maximize Your CRM/CX Investments

Webinar

Women in Tech: Angel Di Legge Kokoszka

Blog

Efficiency vs. Effectiveness: Getting the Right Things Done

Blog

Women in Tech: Svetlana Makhlysheva

Blog

Customertimes and PepUp Tech announce support for the Pennsylvania Innocence Pro...

News

Improve the Human Element of Your CX for More Emotional Connections

Article

James Goldfinger Joins the PepUp Tech Board

News

Customertimes and Competera Announce Strategic Partnership

News

Women in Tech: Maria Karandin

Blog

Back to the Future – Dusting Off the Old Playbook for Salesforce in Healthcare

Article

Bringing a Product to Market: An Interview with Park Capital’s Alex Lopatine

Interview

Women in Tech: Tahuana Cirati

Blog

DevOps Strategy: A Journey to Efficiency

Blog

Megatrends in Customer Experience Webinar | Customertimes, Edify, Verint, eGain

Video

Introducing Women in Tech: Meet the Inspiring Women of Customertimes

Blog

CT Orders - Sales automation with easy order taking

Video

Sharp and Customertimes | A Salesforce Implementation Story

Video

A Look at Marketing's Biggest Data Challenges of the 2020s

Article

CRM: It's a Journey not a Event

Video

Customertimes Partners with PepUp Tech to Train a New Generation of Salesforce P...

News

Customertimes welcomes Sergey Zinin as Global VP of Verticals and Business Consu...

News

PepUp Tech Announces New Partnership with Customertimes

News

How do you build a high-performing, cost-effective CRM technology team?

Blog

Сustomertimes Achieves Salesforce Master Navigator Status for Delivering Experti...

News

Customertimes and Propel Announce Global Strategic Partnership

News

Is It Time to Revise Your Business Continuity Plan?

Article

Customertimes Achieves Salesforce Master Navigator Status for Delivering Experti...

News

Customertimes Continues to Expand

News

Customertimes achieves Salesforce Master Navigator status for delivering experti...

News

Choosing a Software Product Development Partner: Why Strategy, Customisation, an...

Blog

The power of CRM's and post COVID-19 technology adoption | Jim Goldfinger

Podcast

Let Data Be Your Guide: Adapt to Become Digital First

Blog

Customertimes Cares: Making Strides to Help Our Communities in Eastern Europe

Blog

Salesforce and Tableau – the perfect combination for these challenging times

Blog

Rethinking HCP Interaction in the Midst of the New Normal

Blog

Improving marketing engagement using actionable intelligence

Blog

My 2019 Trailblazer Story

Blog

CV-19 highlights the importance of digital transformation

Blog

The Evolution from Systems of Engagement to Systems of Agility

Blog

The Next Normal for Life Sciences Sales Calls

Blog

Never a Better Time to Give Back and to Put Life in Perspective

Blog

CT partners with Salesforce in a time of need for Health Care providers

Blog

Data is the New Oil

Blog

Lessons learned from my years as the CEO of Customertimes

Blog

Why do you love working with Customertimes?

Video

Where is the real value in CRM?

Video

What makes Customertimes different?

Video

Salesforce World Tour 2019

Video

Lightforce : sharing experience Salesforce / Customertimes

Video

CT Mobile for a global beauty company | WELLA

Video

PDI - CT Mobile

Video

CT Pharma / CT Mobile - May 2018

Video

CT Mobile Use Case for Luxury Goods - Cartier

Video

Rethinking Your Open Banking Journey with MuleSoft

Blog

Customertimes Solution for Life Sciences

Video

Customertimes is recognized by Promotion Optimization Institute in the Vendor Pa...

News

Customertimes at MEDICA/COMPAMED 2014 – Düsseldorf

News

CT Mobile - Full Featured Sales force Offline

Video

CT Mobile - Salesforce Based CLM Solution for Your Business

Video

How to Become a Customer Company

Video