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Trusted Partners.
Solution Experts.

Customertimes is a consulting firm that delivers true business transformation through the implementation of timely and practical solutions.
Customertimes at a glance
14+
Years of client-focused expertise
1200+
Employees
4000+
Engagements across all continents

CRM: It’s a Journey, Not an Event – Join the Webinar

Customers often think go-live is the end of the CRM journey, but it's actually close to the beginning. Join us December 16 as experts from Sharp, CT, and Salesforce share ways to reduce time to value and manage an effective implementation.

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CRM Value Assessment and Roadmap

Don’t let your CRM project fail. Aligning your current projects with your future goals has never been more important, so let CT help with a CRM Value Assessment & Roadmap designed to uncover greater business value from your projects.

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CT is Partnering with PepUp Tech

We are thrilled to partner with PepUp Tech, a non-profit organization that empowers a new generation of tech leaders by training them for roles in the Salesforce ecosystem. Learn about their mission and find out how we’re lending a hand.

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/Services

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01
CRM Advisory
We collaborate seamlessly to combine skill-sets of our consultants and developers with the benefits of scale. This allows us to bring the best combination of highly skilled and cost-effective teams, optimizing onshore/nearshore resources as needed.
02
CRM Implementation
  • Global companies rely on CT to implement and customize Salesforce, SAP and other technologies as a trusted partner with deep knowledge and experience in enterprise-scale cloud computing implementation.
  • 1000+ Successfully implemented projects on various 'cloud' technologies.
03
Managed Services
  • Professional team with 4000+ projects experience in local and global rollouts
  • Certified in both Salesforce and SAP/Oracle
  • Experience in building customer-owned CoE
  • Knowledge transition and ongoing support
  • Tier 1-2-3 support and managed services
04
Integration
  • We are among the leaders of cloud to on-premise integration
  • Advanced MuleSoft, Informatica, SAP and other platforms based on deep integration experience
  • Data/Process Integration of Salesforce with on-premise SAP/non-SAP systems
  • Event-driven integration
  • Complex integration scenarios - real-time, batch, file, UI
05
Product Development
  • Product Development Organization: we know how to create scalable products and solutions
  • App Exchange: development of up to 70% of AppExchange products is being outsourced
  • ISV: 10+ ISV Products/Components developed for customers and partners
06
DevOps
  • Development Advisory
  • Development Engineering
  • Development Integration
  • Maintenance & Support
  • Product Extensions
  • Testing & QA - CI/CD based CoE
07
Technology Services
With our extensive knowledge of all major digitized industries and technology stacks, Customertimes can help you develop a product, maximize your tech spend, and integrate specialized functions. Not sure what you need? Just ask, and our highly skilled engineers will help.
08
Business Intelligence
Our Business Intelligence team provides a full range of analytical services designed to help businesses gain greater value from their data. These cost-effective solutions turn data into actionable insights that lead to increased revenue and optimized costs.
09
Software Quality Assurance
  • Manual Quality Assurance: End-to-End Testing, Mobile Testing, End-User Focus, Transparent Reporting
  • Performance Testing: Load Testing, Stress & Stability Testing, Scalability Testing
  • Automated Quality Assurance: Better Outcomes, Cross-Platform Test Execution, Integrated Solutions

/Industries

Healthcare and Life Sciences
Consumer Packaged Goods
Manufacturing
Education and Non-Profits
Financial Services

/Solutions

CT Mobile Offline for Salesforce
Digital Sales Aids Platform / eDetailing
Identity Portal & Consent Management
Mulesoft API Community Manager
Image Recognition
Offline eSignature
Retail Execution
Mobile Order Management
Trade Promotion Management
Loyalty (on Heroku)
Distributor Sales Data Portal
PSD2 Compliant Open Banking API
Western Union API Gateway
ACORD compliant Integration Bus & API
Commercial Automation Suite
Telehealth
Health Cloud Accelerators Framework

/products

Offline mobile app for field sales reps & agents

  • Any standard or custom SF object
  • Events, orders, contracts
  • Photo-taking, signature capture
  • Various accelerators

Run your business with interactive storytelling in Salesforce

  • Interactive presentations
  • Personalization
  • CLM dashboards
  • Remote & Self-detailing
  • Training Materials

Add-on to CT CPG product stack, enabling image recognition and object detection during visits

  • Image recognition add-on to CT Mobile
  • CPG / Consumer Health content
  • Leverage AI stack of SF and other partners

Trusted offline electronic signature

  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-In & Sell-Out
  • Reporting

Decrease marketing and sales expenses, accelerates ROI

  • 360-degree
  • Cycle planning
  • Segmentation & Targeting
  • Call planning & reporting
  • Sell-in & Sell-out
  • Reporting

A comprehensive vertical solution for CPG and consumer health

  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-in & Sell-out
  • Reporting

Intelligent process automation platform for business

  • Integrating into existing landscape
  • Custom NLP model
  • Embedded interface
  • AI orchestration
  • Universal deployment

Offline mobile app for field sales reps & agents

  • Any standard or custom SF object
  • Events, orders, contracts
  • Photo-taking, signature capture
  • Various accelerators

Run your business with interactive storytelling in Salesforce

  • Interactive presentations
  • Personalization
  • CLM dashboards
  • Remote & Self-detailing
  • Training Materials

Add-on to CT CPG product stack, enabling image recognition and object detection during visits

  • Image recognition add-on to CT Mobile
  • CPG / Consumer Health content
  • Leverage AI stack of SF and other partners

Trusted offline electronic signature

  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-In & Sell-Out
  • Reporting

Decrease marketing and sales expenses, accelerates ROI

  • 360-degree
  • Cycle planning
  • Segmentation & Targeting
  • Call planning & reporting
  • Sell-in & Sell-out
  • Reporting

A comprehensive vertical solution for CPG and consumer health

  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-in & Sell-out
  • Reporting

Intelligent process automation platform for business

  • Integrating into existing landscape
  • Custom NLP model
  • Embedded interface
  • AI orchestration
  • Universal deployment

/PARTNERS

Vendors System
Integrators

Salesforce – a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce.

SAP – a multinational software corporation that makes enterprise software to manage business operations and customer relations. Customertimes is an official SAP Gold Partner focusing on SAP Cloud solutions and CRM.

MuleSoft provides the most widely used integration platform (Mule ESB & CloudHub) for connecting SaaS & enterprise applications in the cloud and on-premise.

When it comes to elevating people with the power of data, Tableau combines a laser focus on how people see and understand data with the kind of robust, scalable platform you need to run even the world’s largest organizations.

Paladin works closely with you to successfully leverage the Salesforce platform and implement enterprise solutions that allow your workers, customers, and partners to work collaboratively, more effectively, across multiple devices.

Built 100% natively on the Salesforce platform, Copado enables faster, error-free releases with continuous integration and delivery (CI/CD) technologies, all via an enterprise-class DevOps platform fully integrated with Salesforce Clouds and DX.

Propel is the only true cloud solution that combines the capabilities of Product Lifecycle Management, Commercialization, and Quality Management on a single platform.

Pega Systems specializes in developing software for customer relationship management and business process management.

OwnBackup develops innovative solutions that provide built-in protection against data loss and corruption.

energyOrbit delivers a world-class energy efficiency (EE) and demand side management (DSM) operations and customer engagement platform for utilities and 3rd party program implementers, ensuring stakeholder achievement of corporate and regulatory goals.

NetApp is a cloud, data management, data protection, and software company, a well-known leader in storage systems and all-flash systems for on-premise, cloud, and hybrid cloud infrastructures. Customertimes is NetApp Gold Partner.

Xactly is SaaS company that provides cloud-based enterprise software and services. The company offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement.

become a partner

Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.

DMI helps their clients navigate the digital revolution by taking a human-centric mobile-first approach to disrupt their markets and evolve their business models.

Afore specializes in Commercial Systems Management for Sales, Marketing, Market Access and Medical Affairs teams

High Point Solutions – premier, global provider of specialized technology services dedicates to the Life Sciences and Healthcare industries.

EDTS provides strategy consulting, implementation, improvement, customization and support of SAP solutions for small, medium & large enterprises.

become a partner

/Careers

Looking for a great career?

CT is a constantly growing global company with a diverse environment providing a number of opportunities for young professionals and highly qualified experts in multiple countries across the globe.

/News