INsurance digital solutions

Explore Advanced Technologies Shaping the Future of Insurance

Our solutions cover the entire insurance lifecycle, from initial submission to policy issuance, fulfilling sales, marketing, and distribution processes to ensure a smooth experience.

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Our services for the insurance industry

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Our area of expertise in the insurance industry

Brokerage & distribution Management

Recruitment
Onboarding
Prospecting
Marketing & analytics
Agency relationship management

Data, AI, and Product Modeling

Actionable segmentation
Catalogues, coverage and eligibility rules modeling
Data driven inquiry management​

Direct to consumer services

Underwriting
Discovery framework and quoting
Services

We offer solutions for next segments of insurance market

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Our focus is on delivering solutions that enhance interactions with both clients and brokers.

We offer comprehensive broker management and enhanced customer engagement platforms that streamline broker operations and provide personalized experiences for customers.

By integrating advanced data analytics and insights, we empower insurance companies to optimize operations and drive informed decision-making.

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For insurance brokers, the quick response time-to-lead is crucial. Our solutions enable brokers to swiftly handle client inquiries, offering high quality and relevant insurance products.

We empower brokers to reach more clients, process requests rapidly, and deliver optimal product recommendations, enhancing productivity and client satisfaction.

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We deliver tailored digital solutions to enhance customer experience with personalized interactions, omnichannel access, and seamless user interfaces.

We offer best in class automation tools to improve efficiency and robust platforms that adapt to your growth.

By fostering innovation, we help InsurTech companies stay ahead of market trends, ensuring continuous improvement and success.

Our focus on capabilities in Insurance industry

CRM

Claims
Account 360' View
Interaction Management
Service Process Studio
Tasks Management

Integrations

Policy Creation
Contracts Management
Documents Management
Quoting

Prospecting Clients & Brokers

Marketing
Prospecting
Actionable Segmentation
Lead Generation
Marketing Automation

Brokers & Distributor Management

Onboarding
Relationship Development
Discovery Framework
Territory Management
Loyalty
Coordination & Collaboration
Actionable Relationship Ctr
Partner Relationship Management
Experience Cloud

Products and Quotes

Experience Cloud
Discovery Framework
Application Intake

Underwriting

Submission Management
Rating
Risk Assessment
Coverage & Eligibility Rules
Business Rules Engine

Discover how we're powering industry leaders

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Banking
Insurance
Software
Pharma
HLS
Manufacturing
CPG
Beverage

Hear what our customers have to say

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30%

Reduced production time

“What [Customertimes] brings to the table, not just with the leadership team, but with everyone down to project people is the drive to try to push things...”

Haider Alleg
General Partner, Allegory Capital
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Industry leaders
trust Customertimes
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Insights from the industry

Read more
Banking
CPG
Insurance

AI's Not So Nice Side: Key Concerns Businesses Are Thinking About

Dmytro Kobryn
Dmytro Kobryn
January 5, 2024
Insurance
Banking

Navigating Data Engineering Challenges in the Insurance Industry

Dmytro Kobryn
Dmytro Kobryn
January 30, 2024
Insurance
Banking

Keeping Up With Consumer Expectations in the Financial Services and Insurance Industries

Dmytro Kobryn
Dmytro Kobryn
January 30, 2024

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Deep domain expertise in specific Industries

With a targeted focus on a select few industries, we deliver proven solutions to modernize your business, save time, and lower costs.

Healthcare & Life Sciences

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Consumer Packaged Goods

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Manufacturing

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Beverage

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Software

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Advance your insurance business

Refine your insurance processes and engage customers with the latest solutions. Optimize operations, accelerate development, and excel with our expertise. Contact us today.

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