Manufacturing

digital transformation in Manufacturing Industry

Simplify Your Order-to-Cash Process

Redefine your marketing value chain with data-driven insights.

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Deploying digital solutions in discrete manufacturing

We foster manufacturing excellence through innovative digital solutions. Revamp your manufacturing processes with the latest technology alongside unparalleled expertise.

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Modernize commercial operations

Increase market share. Build direct customer relationships to reduce dependency on dealers and grow margins.

Improve service

Encourage customers to sign long-term service agreements for sold equipment.

Simplify partner engagement

Enhance monetization of the B2B sales channel by incorporating digital experiences as part of an omnichannel approach.

Translate data into actionable insights

Utilize product recommendations, quotation recommendations, service recommendations, forecasting, and 360-degree customer insights.

Supply chain optimization

Leverage connectivity among commercial, sales & operations, and supply chain streams. Optimize supply chains based on forecasts, and data-driven insights from commercial and service capabilities.

Manufacturing organizations achieve remarkable results with Customertimes

20%

Increase in production efficiency

$3 million

Annual cost
savings

15%

Decrease in equipment downtime

Our focus in the manufacturing industry

Create value even in an unpredictable market.

Our focus

Distributors/D2C

Record to report

Product to cash

B2B sales channels

Procure to pay

Operations/supply chain

Product for hire to retire

Forecasting

B2B sales channels

CX and digital commerce

Real-time marketing

Data, AI and predictions

Consumer data platforms

Our offering in discrete manufacturing

Focused value streams

Processes

Systems

Solutions

Modernize commercial operations

Transform services

Simplify partner engagement

Translate data into actions and insights

Supply chain optimization

Sales

Services

R&D and manufacturing

Supply chain

Operations

Talent management

CX and digital commerce

Data, AI and predictions

CPQ

Forecasting

Sales Ops

ERP

PLM

HRM

Opportunity hub

Product recommendation hub

Data-driven CPQ

Field service mobile solution

Predictive maintenance

Cross-platform KAM

Personalized smart manufacturing

Organization consolidation kit

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Case studies: Real stories, real impact

All case studies

360° Customer View and Data-Driven Insights Powered by Salesforce Data Cloud

Field Service Cloud Expansion

Banking

Insurance

Software

Pharma

HLS

Manufacturing

CPG

Beverage

Transforming manufacturing with AI-driven CPQ

CPQ

Data-driven decisions

Streamlining industrial sales with AI-driven CPQ. Transformed proposal generation by cutting weeks of work to minutes and delivering faster, data-driven results.

Industry leaders
trust Customertimes

We are highly satisfied with this project, which unified data from seven companies on a single platform. With Salesforce Data Cloud, we stay ahead in the market and offer exceptional service. Analyzing customer behavior helps us better understand and improve our offerings. Customertimes has been a valuable partner, ensuring smooth integration and enhancing decision-making and efficiency

Shahar Zamir

VP Information Technologies | CIO & CTO, Freesbe

So far, we have had a good partnership with Customertimes to help us support, enhance, and maintain the existing Salesforce org. We are partnering on a critical project that will be kicking off very soon. We are pleased with the quality of resources involved with this project and the work done by the Customertimes team in the discovery phase.

Pharmaceutical manufacturing client

CRM Strategy & Operations Director

I have been very impressed with the quality of developer that Customertimes have been able to supply us and their commitment to helping us deliver big, complex, time-constrained projects.

NDA

SAP Development Manager

Good to work with, offer a flexible relationship, allowing the days worked to be increased/decreased as work arrives.

NDA

IS Project Manager

Reduce cost of human error with smart recommendations

Unlock value with smart recommendations. Reduce training periods for sales reps, and cut proposal preparation time to achieve operational excellence. Optimize SKU quantities and eliminate project and proposal errors. Reach out to discover how smart recommendations can transform your organization.

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Deep domain expertise in specific industries

With a targeted focus on a select few industries, we deliver proven solutions to modernize your business, save time, and lower costs.

Healthcare & Life Sciences

Insurance

Beverage

Manufacturing

Software

Start simplifying your order-to-cash process. Speak to one of our manufacturing experts today

The manufacturing sector is undergoing notable changes, and our experts are closely monitoring these developments. Reach out to discover more.

digital transformation in Manufacturing Industry

Simplify Your Order-to-Cash Process

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