Integration
Salesforce
Mulesoft
Integration
HLS

Efficient Data Integration in Healthcare: The MuleSoft Advantage​

Technologies
Salesforce, Salesforce Heath Cloud, MuleSoft​

Customer Overview

Leading healthcare solutions provider focused on delivering innovative and integrated care management services. By partnering with healthcare providers and leveraging cutting-edge platforms, the company ensures efficient data management, enhanced patient engagement, and optimized care coordination.​

Location
United States
Employees
NDA

Problem/goal

Managing the complexities of an ambitious, high-stakes project, involving large volumes of diverse data and coordination with multiple stakeholders, while ensuring success for one of the largest health cloud implementation in the US.

Solution

  • Decomposed layers for the data processing life cycle, defining technology and responsibilities for each layer.​
  • Invested in building highly flexible MuleSoft applications, allowing new partners or data types to be onboarded with simple configuration changes.​
  • Minimized MuleSoft resource usage by leveraging EDI for processing high data volumes.​
  • Adopted an Enterprise Data Model normalization approach to increase flexibility and promote reuse.

Technologies used

No items found.

Results

  • Client established a reliable gold MDM data storage as the source of truth, enhancing data accuracy and consistency. ​
  • The integration allowed Health Cloud to focus solely on CRM functionalities by offloading data discrepancies to the MDM system, improving operational efficiency. ​
  • MuleSoft's efficient data processing minimized costs and accelerated partner onboarding. ​
  • A scalable integration framework was implemented, facilitating easy data staging and reconciliation with MuleSoft routing to AWS Redshift, generating reliable Tableau reports.
  • This empowered stakeholders with advanced analytical capabilities for informed decision-making, advanced analytics, and accurate predictions.

Business outcomes

Client Testimonial

Read more

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