INsurance digital solutions

Explore Advanced Technologies Shaping the Future of Insurance

Our solutions cover the entire insurance lifecycle, from initial submission to policy issuance, fulfilling sales, marketing, and distribution processes to ensure a smooth experience.

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Our services for the insurance industry

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Process Automation

Instant fulfillment: Stand out with our advanced automation capabilities, streamlining processes for leads, quotes, enrolments, and service requests. Boost efficiency and accuracy to outpace your competitors and deliver exceptional service.

Omnichannel Access

Personalized customer experience: Differentiate your business by offering personalized, anytime, anywhere access. Advanced portals, apps, chat, and emerging technologies ensure your customers enjoy a seamless and engaging experience, setting you apart from the rest.

Rapid Product Innovation

Tailored solutions: Lead the market with our innovative approach to product development. We provide customized capabilities and end-to-end journeys that meet the evolving needs of your customers, ensuring you stay ahead of industry trends and drive continuous growth.

Our area of expertise in the insurance industry

Brokerage & distribution Management

Recruitment

Onboarding

Prospecting

Marketing & analytics

Agency relationship management

Data, AI, and Product Modeling

Actionable segmentation

Catalogues, coverage and eligibility rules modeling

Data driven inquiry management

Direct to consumer services

Underwriting

Discovery framework and quoting

Services

We offer solutions for next segments of insurance market

Insurance companies

Our focus is on delivering solutions that enhance interactions with both clients and brokers.

Brokers

Our solutions enable brokers to swiftly handle client inquiries.

InsurTech companies

We deliver tailored digital solutions to elevate Customer Experience.

A photo of two people - a man and a woman, sitting on chairs in front of a desk and holding papers

Our focus is on delivering solutions that enhance interactions with both clients and brokers.

We offer comprehensive broker management and enhanced customer engagement platforms that streamline broker operations and provide personalized experiences for customers.

By integrating advanced data analytics and insights, we empower insurance companies to optimize operations and drive informed decision-making.

For insurance brokers, the quick response time-to-lead is crucial. Our solutions enable brokers to swiftly handle client inquiries, offering high quality and relevant insurance products.

We empower brokers to reach more clients, process requests rapidly, and deliver optimal product recommendations, enhancing productivity and client satisfaction.

A photo of a tablet that is being held by a hand

We deliver tailored digital solutions to enhance customer experience with personalized interactions, omnichannel access, and seamless user interfaces.

We offer best in class automation tools to improve efficiency and robust platforms that adapt to your growth.

By fostering innovation, we help InsurTech companies stay ahead of market trends, ensuring continuous improvement and success.

Our focus on capabilities in Insurance industry

CRM

Integrations

Prospecting clients & Brokers

Brokers & Distributor Management

Products and Quotes

Underwriting

CRM

Claims

Account 360' View

Interaction Management

Service Process Studio

Tasks Management

Integrations

Policy Creation

Contracts Management

Documents Management

Quoting

Prospecting Clients & Brokers

Marketing

Prospecting

Actionable Segmentation

Lead Generation

Marketing Automation

Brokers & Distributor Management

Onboarding

Relationship Development

Discovery Framework

Territory Management

Loyalty

Coordination & Collaboration

Actionable Relationship Ctr

Partner Relationship Management

Experience Cloud

Products and Quotes

Experience Cloud

Discovery Framework

Application Intake

Underwriting

Submission Management

Rating

Risk Assessment

Coverage & Eligibility Rules

Business Rules Engine

Discover how we're powering industry leaders

All case studies

360° Customer View and Data-Driven Insights Powered by Salesforce Data Cloud

How Customertimes helped Orkla automate the assignment of 60,000+ customers to different sales territories.

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Hear what our customers have to say

30%

Reduced production time

“What [Customertimes] brings to the table, not just with the leadership team, but with everyone down to project people is the drive to try to push things...”

Haider Alleg

General Partner, Allegory Capital

Industry leaders
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Insights from the industry

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Страхування

AI's Not So Nice Side: Key Concerns Businesses Are Thinking About

Dmytro Kobryn

January 5, 2024

Страхування

Банківська справа

Navigating Data Engineering Challenges in the Insurance Industry

Dmytro Kobryn

January 30, 2024

Страхування

Банківська справа

Keeping Up With Consumer Expectations in the Financial Services and Insurance Industries

Dmytro Kobryn

January 30, 2024

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Deep domain expertise in specific Industries

With a targeted focus on a select few industries, we deliver proven solutions to modernize your business, save time, and lower costs.

Healthcare & Life Sciences

Consumer Packaged Goods

Manufacturing

Beverage

Software

Advance your insurance business

Refine your insurance processes and engage customers with the latest solutions. Optimize operations, accelerate development, and excel with our expertise. Contact us today.