Technical Support Engineer (Python & Linux)

Job Description

You’ll work on a global investment project, supporting data pipelines and troubleshooting infrastructure issues within a Linux-based environment.

In this hands-on role, you’ll collaborate with experienced development and infrastructure teams, contribute to a fast-moving and data-driven environment, and take part in an on-call rotation.

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Requirements:

Programming & Scripting:

• Strong proficiency in Python (experience in production projects);

• Scripting experience in Bash or other Unix command languages;

• Ability to write self-service and debugging scripts, ad-hoc automation;

• Knowledge of SQL and familiarity with relational databases.

Operating Systems & Environments:

• Hands-on experience with Linux administration, CLI tools, system monitoring, incident management and troubleshooting;

• Understanding of Unix/Linux systems;

• Understanding of networking and service communication in Unix environments.

Architecture & Infrastructure:

• Understanding of service-oriented architectures (SOA);

• Knowledge of data pipelines, real-time signal processing systems, or trading environments (preferred);

• Familiarity with infrastructure concepts, containerization and orchestration (Kubernetes is preferable).

Soft Skills & Communication:

• Strong problem-solving mindset and ability to think critically in dynamic environments;

• Comfortable working independently, without predefined procedures or detailed playbooks;

• Excellent communication skills, with the ability to clearly explain technical issues to non-technical stakeholders;

• Organized, proactive, and self-motivated approach to work;

• Eagerness to learn new systems, tools, and technologies;

• Upper-intermediate or higher level of English (both written and spoken) — required for day-to-day communication with global teams.

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Responsibilities:

• Provide real-time technical support and problem resolution to end users;

• Manage support ticket queues and monitor alerts, proactively addressing issues;

• Troubleshoot and debug incidents across a multi-layered technology stack;

• Work closely with development and infrastructure teams to resolve issues and provide input on systemic problems;

• Perform technical deep dives to diagnose issues related to:

• Data flows and signals not being processed correctly;

• System integrations and service interruptions;

• Support root cause analysis efforts;

• Write Python, SQL, and Bash scripts to support debugging and operational tasks;

• Apply basic to intermediate production-quality code fixes in collaboration with developers;

• Maintain clear and timely communication with end users and stakeholders;

• Participate in an on-call rotation for incident support.

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What We Offer:

• Financial stability and competitive compensation depending on experience and skills;

• Social package – private insurance;

• Transparent professional and career growth development plans;  

• Buddy system;  

• Flexible work schedule;

• 20 days of paid vacation, 15 paid days of sick leave with a doctor's note, and 5 days of paid sick leave without a doctor's note;

• Referral program;  

• Access to language learning platform goFluent;  

• Additional training and certifications;  

• Friendly team and pleasant working environment.

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