Salesforce Project Manager

Job Description

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.

As a global IT consulting company, we spark the world of tech with excellent solutions to industry leaders in healthcare, life sciences, consumer packaged goods, manufacturing, financial services, education, and the nonprofit sector.

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Requirements:

• Manage several concurrent projects throughout the entire project cycle, from initiation & planning to completion and post go-live support; manage the project team and ensure effective teamwork;

• Define detailed project plan, scope, budget, SOW, WBS, schedule, resource planning and allocation, communications planning, forecasting, progress tracking, managing, coaching, and supporting an internationally dispersed team;  

• Manage client expectations and risks; find and communicate best approach, strategy, issues, and resolutions while ensuring that the project is completed on time, within the budget, and with exceptional quality;

• Manage Proof of Concept (POC) projects, create preliminary project plans, labor estimates, project budgets, and initial schedules in response to RFP;

• Manage Pre-Sales team of Consultants, analyze processes and business environment, and provide estimates at point of proposal (assist with processing RFI, RFP, and other pre-sales activities);

• Coach consultants in fit / GAP analysis, feasibility studies, process modeling techniques, and standards;

• Help customers develop a strategy well suited for their business roadmap;

• Evaluate alternative IT solutions, help to measure and maximize business value;

• Provide weekly budget and status reports for ongoing and completed projects to senior management.

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Nice to have:

• CAPM or more advanced PM certification;

• Good command of any additional European language is a plus (primarily French, German, Italian or Spanish);

• SAP architecture knowledge (any module).

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Responsibilities:

• Manage several concurrent projects throughout the entire project cycle, from initiation & planning to completion and post go-live support; manage the project team and ensure effective teamwork;

• Define detailed project plan, scope, budget, SOW, WBS, schedule, resource planning and allocation, communications planning, forecasting, progress tracking, managing, coaching, and supporting an internationally dispersed team;

• Manage client expectations and risks, find and communicate best approach, strategy, issues, and resolutions, while ensuring that the project is completed on time, within the budget, and with exceptional quality;

• Manage Proof of Concept (POC) projects, create preliminary project plans, labor estimates, project budgets, and initial schedule in response to RFP;

• Manage pre-sales team of consultants, analyze processes and business environment, and provide estimates at point of proposal (assist with processing RFI, RFP, and other pre-sales activities);

• Coach consultants in fit / GAP analysis, feasibility studies, process modeling techniques, and standards;

• Help customers develop a strategy well suited for their business roadmap;

• Evaluate alternative IT solutions, help to measure and maximize business value;

• Provide weekly budget and status reports for ongoing and completed projects to senior management.

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What We Offer:

• B2B contract;

• Competitive salary and benefits package (holidays and sick leave days included);

• Opportunities for professional growth and advancement;

• A collaborative and innovative work environment;

• Remote work opportunities and flexible hours.