Salesforce CPQ Consultant

Job Description

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.  

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Requirements:

• Proven Salesforce experience to develop client or business solutions. Practical experience with CPQ is a must;

• Proven ability to leverage analytical and problem-solving skills in a fast-paced environment

• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;

• Strong presentation, communication (written and verbal) skills, and interpersonal skills;

• Experience documenting user stories and creating to-be process flow diagrams;

• Ability to effectively prepare and maintain the BA artifacts, awareness, and experience with main BA tools;

• Proficiency in Microsoft Word, Excel, PowerPoint, Project, and Visio;

• Ability to juggle and prioritize multiple tasks within a collaborative team environment;

• Flexibility and willingness to do what it takes to get the job done;

• Drive and desire to learn and grow both technical and functional skill sets;

• English - Upper-Intermediate, Advanced will be an advantage.

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Responsibilities:

• Work with clients and end users to gather, understand, and define business requirements;

• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients;

• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories;

• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies;

• Configurate CRM as a part of solution development according to business requirements;

• Collaborate with developers to test and verify that solutions will meet the business requirements;

• Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans;

• Participate in key meetings with clients, including requirement sessions, system demos, user acceptance testing, and end-user training;

• Engage with the customer on additional requirements and business needs;

• Create/enhance new and existing user stories, high-level business requirements, detailed functional requirements, and associated process flows;

• Assist with the scoping and planning.

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