To better serve your customers, it's important for your sales team to build trust and establish themselves as advisors. They should have in-depth knowledge of your products and be able to provide valuable insights for creating long-lasting relationships with customers
We enable your sales team to focus on building relationships with customers by automating administrative tasks and reporting. It not only helps you reduce your sales costs significantly but also unlocks additional revenue streams
We're here to guide you through every step of your CRM journey — from crafting a solid strategy to implementing it seamlessly. With our team of experienced consultants and developers, we're able to leverage our industry expertise and provide customized solutions that work for your specific needs
As a trusted Salesforce partner since 2008, we understand the importance of technology investments and strive to help you achieve the highest ROI possible. Our team is well-versed in all things Salesforce, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Revenue Cloud, Salesforce Platform, CRM Analytics, and industry solutions
You can improve your business processes and optimize the costs and efficiency of the most-used technological platforms with our expert guidance. We can accelerate your digital transformation journey by providing consultancy and implementation services for various platforms, such as Microsoft, SAP, and Xactly
We understand the unique challenges across multiple industries, including but not limited to Life Sciences, CPG, Manufacturing, Financial Services, and Software. As a result of our proficiency and expertise in these fields, we are able to provide personalized solutions and counsel on the appropriate technological investments to address your challenges
Discover how we create exceptional products by combining our product development experience with the Salesforce platform. See a live demo of our award-winning Salesforce-native sales enablement solution, CT Mobile, and learn how clients like Alimera Sciences and L'Oreal utilize it. Explore innovative use cases that are enhancing sales and increasing engagement with the Salesforce platform.
EasyPicky and Customertimes have partnered to provide a comprehensive digital image recognition solution for field sales teams. Combining EasyPicky's AI-based instant video recognition with Customertimes' software, the solution automates shelf space and assortment planning and delivers a seamless user experience for sales visit execution. The companies aim to offer the best digital solution to customers globally through their alliance.
Alimera needed a tool for territory management and chose Salesforce Maps but their legacy provider Veeva didn't offer a direct integration. Alimera turned to Salesforce and chose CT Mobile. CT Mobile allowed for customization, synced easily with their online database, and tailored physician visits.
Xactly's Sales Performance Management (SPM) software increases revenue, reduces risks, and cuts costs. Its flagship product, Xactly Incent, manages Incentive Compensation Management (ICM). Customertimes, a valued partner, offers integration expertise for efficient and affordable SPM optimization. The successful partnership will continue in the future.
How Customertimes helped Orkla automate the assignment of 60,000+ customers to different sales territories
Customertimes helped Orkla unify sales processes and provide insights for sales reps by automating customer assignments to sales territories. This resulted in 200,000+ customer visits and 2,000+ promotions handled annually. Their solutions for sales enablement are available on the AppExchange.
Customertimes helped a client automate their order-taking process with CT Orders, a Salesforce-based solution. This streamlined the client's ordering system, resulting in a significant reduction in processing time and improved accuracy of orders. The client also benefited from real-time tracking of orders and better communication with customers.
Customertimes helped Sharp USA reduce warranty resolution times and costs by implementing a Salesforce solution to automate the warranty claim process. The solution improved visibility and reporting capabilities for warranty claims and resulted in a 50% reduction in resolution times.
CT Vision uses artificial intelligence to recognize images and extract relevant data, which is then automatically entered into Salesforce records. This eliminates the need for manual data entry and reduces errors.
Discover how a true 360-degree view of the customer, obtained by collecting and analyzing data from all touchpoints, can help businesses provide more personalized customer experiences and increase loyalty. However, achieving this requires a comprehensive data strategy and system integration, and the article provides tips for implementing it.
BioCatch, a cybersecurity company, collaborated with Xactly to automate its incentive compensation process. Xactly's platform helped BioCatch streamline its payment process and provided real-time visibility into the compensation plan's effectiveness. The implementation resulted in more efficient and accurate compensation calculation, improved sales performance, and increased employee satisfaction.
Customertimes created a COVID-19 testing platform to help a large U.S. retailer safely reopen its stores during the pandemic. The platform included an AI-powered chatbot that conducted health screenings and scheduled testing appointments for employees. The chatbot reduced the workload on HR teams, increased testing compliance rates, and helped the retailer reopen its stores more quickly.
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