About Us

Customertimes began as a small set of consultants specializing in industry-leading CRM solutions. We’ve since become a global consultancy that’s more than 1000 strong, but our principles remain the same:
  • To be independent and self-funded so we can maintain our laser-focus on customers
  • To pursue excellence and continuous growth so we can be a one-stop shop for our customers’ technology needs
  • To enhance and improve our communities through philanthropic gifting and initiatives
Customertimes is headquartered in New York City with regional offices in Chicago, Princeton, Toronto, London, and Paris, along with multiple development centers in Eastern Europe. Our highly skilled teams deliver cost-effective, optimized solutions to bring greater value to your projects.
We understand that every business is unique. Unlike other companies that expect clients to design their own solutions, we simply ask them to define the business problem. We then work with them to maximize the value of their enterprise platforms and use our insight to deliver the right solution in a timely manner.
We can handle any assignment, from simple adjustments to complex implementations, and with a track record of more than 1000 successful cloud technology deployments, our high level of expertise gives customers the advantage they need to achieve greater results. Our solutions are designed to increase ROI and keep projects on track, regardless of scale or complexity.


Vendors System

Salesforce – a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce.

SAP – a multinational software corporation that makes enterprise software to manage business operations and customer relations. Customertimes is an official SAP Gold Partner focusing on SAP Cloud solutions and CRM.

MuleSoft provides the most widely used integration platform (Mule ESB & CloudHub) for connecting SaaS & enterprise applications in the cloud and on-premise.

Cloudbyz is a cloud-based clinical trial solution provider to the life science and healthcare industry. The solution is built on the Salesforce platform and delivers intuitive, flexible, and scalable products across all the phases of the clinical trial lifecycle.

When it comes to elevating people with the power of data, Tableau combines a laser focus on how people see and understand data with the kind of robust, scalable platform you need to run even the world’s largest organizations.

Paladin works closely with you to successfully leverage the Salesforce platform and implement enterprise solutions that allow your workers, customers, and partners to work collaboratively, more effectively, across multiple devices.

Built 100% natively on the Salesforce platform, Copado enables faster, error-free releases with continuous integration and delivery (CI/CD) technologies, all via an enterprise-class DevOps platform fully integrated with Salesforce Clouds and DX.

Propel is the only true cloud solution that combines the capabilities of Product Lifecycle Management, Commercialization, and Quality Management on a single platform.

Pega Systems specializes in developing software for customer relationship management and business process management.

OwnBackup develops innovative solutions that provide built-in protection against data loss and corruption.

energyOrbit delivers a world-class energy efficiency (EE) and demand side management (DSM) operations and customer engagement platform for utilities and 3rd party program implementers, ensuring stakeholder achievement of corporate and regulatory goals.

NetApp is a cloud, data management, data protection, and software company, a well-known leader in storage systems and all-flash systems for on-premise, cloud, and hybrid cloud infrastructures. Customertimes is NetApp Gold Partner.

Xactly is SaaS company that provides cloud-based enterprise software and services. The company offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement.

become a partner

Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.

DMI helps their clients navigate the digital revolution by taking a human-centric mobile-first approach to disrupt their markets and evolve their business models.

Afore specializes in Commercial Systems Management for Sales, Marketing, Market Access and Medical Affairs teams

High Point Solutions – premier, global provider of specialized technology services dedicates to the Life Sciences and Healthcare industries.

EDTS provides strategy consulting, implementation, improvement, customization and support of SAP solutions for small, medium & large enterprises.

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/CT SHares

Jim Goldfinger, Chief Customer Officer at Customertimes, has worked with hundreds of implementation partners. What stands out about CT? It’s the passion for customer success.
Salesforce World Tour 2019 was a success! Thanks to all who joined us in Paris for an inspiring, impactful day. We can’t wait to be together again, but in the meantime, check out the recap.
It’s in leveraging what you really know about your customers. Find out how to make sure you’re not leaving value insight on the table.
What sets Customertimes apart? We don’t expect our customers to design the solutions to their business problems. Let us explain.


Customertimes Cares
Customertimes is a proud sponsor of and participant in the Lightforce project - a charity project serving the global community by providing affordable, sustainable solar light to people with limited or no access to electricity.