Legacy Modernization
Liberate yourself from outdated systems that impede innovation and enhance your adaptability
Your legacy tech stack not only impacts you competitively but also inflates costs and heightens the likelihood of security breaches. Since the technological world is changing every minute, it can be challenging for you to make such a cumbersome shift.
That’s where we come into play; we can re-architect, refactor or re-platform legacy applications, integrate legacy systems with modern ones, as well as migrate data from one to another.
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The University of Utah Health (UUH) utilized Salesforce Health Cloud to enhance patient access to psychiatric care. The Health Cloud solution enabled a centralized system for managing patient data and better communication between care teams, resulting in faster response times and better patient outcomes.
Alimera needed a tool for territory management and chose Salesforce Maps but their legacy provider Veeva didn't offer a direct integration. Alimera turned to Salesforce and chose CT Mobile. CT Mobile allowed for customization, synced easily with their online database, and tailored physician visits.
Customertimes helped Orkla unify sales processes and provide insights for sales reps by automating customer assignments to sales territories. This resulted in 200,000+ customer visits and 2,000+ promotions handled annually. Their solutions for sales enablement are available on the AppExchange.
Customertimes helped Sharp USA reduce warranty resolution times and costs by implementing a Salesforce solution to automate the warranty claim process. The solution improved visibility and reporting capabilities for warranty claims and resulted in a 50% reduction in resolution times.
Discover how a true 360-degree view of the customer, obtained by collecting and analyzing data from all touchpoints, can help businesses provide more personalized customer experiences and increase loyalty. However, achieving this requires a comprehensive data strategy and system integration, and the article provides tips for implementing it.
Customertimes created a COVID-19 testing platform to help a large U.S. retailer safely reopen its stores during the pandemic. The platform included an AI-powered chatbot that conducted health screenings and scheduled testing appointments for employees. The chatbot reduced the workload on HR teams, increased testing compliance rates, and helped the retailer reopen its stores more quickly.
Discover how Customertimes helped a telecommunications company optimize its sales operations and improve customer experience by implementing Salesforce CRM.
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