Legacy Modernization
Liberate yourself from outdated systems that impede innovation and enhance your adaptability
Your legacy tech stack not only impacts you competitively but also inflates costs and heightens the likelihood of security breaches. Since the technological world is changing every minute, it can be challenging for you to make such a cumbersome shift
That’s where we come into play; we can re-architect, refactor or re-platform legacy applications, integrate legacy systems with modern ones, as well as migrate data from one to another
/OUR CAPABILITIES
Assessment & Evaluation
When undertaking a legacy modernization project, assessment and evaluation are crucial steps that can yield numerous benefits. To facilitate this, we provide a comprehensive range of services, such as analyzing the current IT landscape, developing business cases, creating roadmaps, assessingand managing risks, and identifying opportunities for modernization
Application Modernization
Application modernization not only improves legacy application performance, scalability, and efficiency to enhance business operations and reduce costs, but also ensures compatibility with modern technologies and platforms. To help you with your modernization goals, we offer application portfolio analysis, re-architecture, refactoring, and re-platforming of legacy systems
Integration & Orchestration
Replacing a legacy system may not always be the right choice but you can still enable legacy systems to communicate with modern applications. With our help, you can make your old systems communicate withevery modern technology, including IoT devices, mobile apps or cloud-based applications
Data Migration & Management
Legacy systems that house important data can be an impediment to your business success as processing can get impacted due to inefficiencies. We offer end-to-end migration services starting from assessment and planning, thorough data cleansing, data mapping and conversion, to testing and validation
Security & Compliance
Due to their lack of modern security features and compliance regulations, legacy systems are often susceptible to security threats and compliance violations. To protect you from security breaches and safeguard customer data, we offer security and risk assessments, compliance consulting, data encryption, and security monitoring services
/OUR PARTNERS
/Resources
The University of Utah Health (UUH) utilized Salesforce Health Cloud to enhance patient access to psychiatric care. The Health Cloud solution enabled a centralized system for managing patient data and better communication between care teams, resulting in faster response times and better patient outcomes.
Alimera needed a tool for territory management and chose Salesforce Maps but their legacy provider Veeva didn't offer a direct integration. Alimera turned to Salesforce and chose CT Mobile. CT Mobile allowed for customization, synced easily with their online database, and tailored physician visits.
Customertimes helped Orkla unify sales processes and provide insights for sales reps by automating customer assignments to sales territories. This resulted in 200,000+ customer visits and 2,000+ promotions handled annually. Their solutions for sales enablement are available on the AppExchange.
Customertimes helped Sharp USA reduce warranty resolution times and costs by implementing a Salesforce solution to automate the warranty claim process. The solution improved visibility and reporting capabilities for warranty claims and resulted in a 50% reduction in resolution times.
Discover how a true 360-degree view of the customer, obtained by collecting and analyzing data from all touchpoints, can help businesses provide more personalized customer experiences and increase loyalty. However, achieving this requires a comprehensive data strategy and system integration, and the article provides tips for implementing it.
Customertimes created a COVID-19 testing platform to help a large U.S. retailer safely reopen its stores during the pandemic. The platform included an AI-powered chatbot that conducted health screenings and scheduled testing appointments for employees. The chatbot reduced the workload on HR teams, increased testing compliance rates, and helped the retailer reopen its stores more quickly.
Discover how Customertimes helped a telecommunications company optimize its sales operations and improve customer experience by implementing Salesforce CRM.
/OTHER SERVICES
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Our team of experts is always ready to assist you and provide you with the best solutions for your business needs