Customertimes and Propel Announce Global Strategic Partnership

Companies provide an efficient and affordable solution for manufacturers connecting Propel and SAP to create a closed loop platform

New York, NY, November 23, 2020 – Customertimes, a global technology consultancy, and Propel, a cloud native product success platform, today announced a strategic partnership that combines Propel’s product solutions with Customertimes’ consulting expertise. Customertimes becomes Propel’s preferred partner for connections to SAP Enterprise Resource Planning (ERP) solutions, providing customers with the ability to simplify business operations and enable company-wide collaboration through unified product, supplier, and customer records. Customertimes also becomes a preferred Propel implementation and post-launch service partner with worldwide coverage.

Customertimes has delivered integrated solutions between multiple platforms for over 10 years. Their direct experience connecting and configuring the flow of information between the two platforms helps Customertimes to be fast and efficient. Propel, a leading provider of product solutions that incorporate the capabilities of Product Lifecycle Management (PLM), Quality Management System (QMS), and Product Information Management (PIM) solutions, is built on the Salesforce platform and is natively integrated to multiple products, including Salesforce Sales Cloud, Service Cloud, Health Cloud and CPQ. By integrating with ERP, Propel provides engineering and product teams with the visibility needed to make products that meet revenue, customer success, and financial goals. The integration also provides a single record throughout the company, eliminating the need for time-consuming manual entry that can lead to errors.

Comments on the News

“Many of our customers integrate Propel with ERP to improve cost accuracy, increase margins and accelerate quotes. Customertimes has experience with integrations between Salesforce solutions and SAP, making them the ideal partner to meet growing demand from manufacturers who want a reliable, cost-effective integration that is fast to deploy.” – Ray Hein, CEO, Propel

“Propel represents a great solution built on the Salesforce platform beyond core CRM. This partnership is ideally suited to the experience that Customertimes has developed over the last 15 years with regard to Salesforce, SAP, Middleware, and product development.” – James Goldfinger, Chief Customer Officer, Customertimes

Salesforce, Sales Cloud, Service Cloud, Health Cloud, CPQ, and others are among the trademarks of salesforce.com, inc.

About Customertimes

Customertimes Corp. is a global consulting firm dedicated to making the top IT technologies accessible to customers. With more than 4000 projects completed and 1000+ highly skilled experts, their solutions are engineered to help clients realize true business transformation and achieve maximum value from their technology investments. An early entrant into the Salesforce consulting and implementation space in Eastern Europe, Customertimes Corp. currently has headquarters in New York City, along with regional offices in London, Paris, Toronto, Kyiv, Minsk, Riga, and Moscow. For more information, visit customertimes.com.

About Propel

Propel helps companies achieve product success by connecting the people, systems, and processes needed to deliver products from concept to customer. Propel’s flexible and easy-to-use platform deploys quickly to serve as the single source of product truth for an entire value chain, including sales, service, and partners. Get products to market faster while maximizing customer satisfaction and meeting local requirements needed to compete globally using secure and transparent collaboration.   Propel is built on Salesforce, the industry’s top-rated cloud SaaS platform, and integrates all the capabilities of its modern cloud infrastructure. Salesforce’s multi-tenant architecture is future-proof, ensuring Propel will always be the next generation product success platform. For more information, visit propelplm.com.

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