Enterprise Integration Services

Seamless Systems Integration for Business Success

Unify your technology ecosystem with our tailored integration solutions to enhance efficiency and drive growth.

Connect with a tech expert

Offering you integration services expertise

Get comprehensive enterprise integration services designed to cut data silos, ensure data consistency, and enhance scalability.

Leveraging seamless integration across your applications and systems in the SAP and Salesforce ecosystem and more.

ERP and CRM Integration

Seamlessly connect your ERP systems with CRM solutions

Integrate complex features such as SAP and Salesforce pricing rules

Optimize workflows by automating data transfer

Consolidate customer and financial data to provide a single source of truth

Scalable integration solutions that grow with your business, supporting additional functionalities

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Unified E-commerce Ecosystem

Integrate your e-commerce platforms with ERP and CRM systems to create a seamless digital ecosystem

Synchronize sales, inventory, customer data, and order management in real-time

Improve data accuracy, reduce manual efforts, and enable better decision-making

External data sources integration

Gather sufficient data to generate actionable insights while optimizing costs

Avoid unnecessary data requests

Ensure efficient data retrieval

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Integration support phases we provide

Acquisition

Receive detailed guidance and support, outline roles and deliverables to make informed decisions

Our approach per phase:
Integration components
Deployment model
Capacity in term of resources

Discovery

Discover and maximize your integration platform's benefits with a detailed analysis and strategic plan to ensure investment value.

Our approach per phase:
Configured environments
Integration design with realistic estimates and timelines
Implementation best practices and guidelines
CI/CD recommendations

Build and implementation

Create seamless integration solutions across your systems with support from initial setup to complex configurations.

Our approach per phase:
Builds
Performance testing
Unit testing
Deployments
End to end testing
Handover
Bug fixing / CR

Hyper cere

Ensure smooth and efficient operation of your integration platform with care services, ongoing issue support, and continuous performance optimization.

Our approach per phase:
Integration components
Deployment model
Pharmacovigilance (PV) solutions

Value we bring to the customers

Expert team for full SDLC Integration

Over 50 experts experienced in integrating with multiple platforms and systems, covering the entire SDLC for full integration projects.

Integrated technology solutions

Leverage the latest technology to ensure your customer experiences are smooth.​

Complete data lifecycle

End-to-end data lifecycle management, encompassing Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and analytics and data management.

Diverse Industry Expertise

Expertise in multiple verticals: healthcare & life sciences, consumer packaged goods, manufacturing, software, and financial services.

Our services include

Ensure that your integration solutions are not only effective but also aligned with the best practices and latest technologies in the industry.

Detailed documentation and reshaping of content for different accounts.

Comprehensive understanding and implementation of various integration capabilities within platforms like Salesforce and SAP.

Use of cloud technologies to implement robust integration services.

Our case studies: Real stories, real impact

All case studies
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Deep domain expertise in specific industries

With a targeted focus on a select few industries, we deliver proven solutions to modernize your business, save time, and lower costs.

Beverage

Consumer Packaged Goods

Insurance

Manufacturing

Healthcare & Life Sciences

Software

We work with leaders of enterprise software and cloud solutions

MuleSoft
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SAP
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Hear what our customers have to say

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Portrait photo of a man with glasses
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Portrait photo of a man with glasses
Industry leaders
trust Customertimes
Good to work with, offer a flexible relationship, allowing the days worked to be increased/decreased as work arrives.

NDA

IS Project Manager
Ease of engagement and the resources provided have been excellent to work with.

Denise Geliot, TTI

Global Salesforce Manager
Customertimes is very responsive and a great partner in our Health Cloud migration.

Pharmaceutical manufacturing leader

Senior Data Analyst
"Very professional, reliable and responsive team at Customertimes."

Wilhite Tamara

Human Resources Business Partner (HRBP), Cyquent Inc
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Integrate emerging technologies with services that boost performance

Digital Products

Data & Analytics

Customer Experience

Consultating and Digital Transformation

Software Engineering

Read more insights

Read more
Data
CRM

What’s the difference between Monolithic and Microservices architecture?

Youssef Mounasser
December 8, 2023
Integration

Navigating Data Engineering Challenges in the Insurance Industry

Dmytro Kobryn
Dmytro Kobryn
January 30, 2024
Artificial Intelligence in Healthcare: Transformative Potential
Digital Transformation
E-commerce
Artificial Intelligence

Artificial Intelligence in Healthcare: Transformative Potential

Max Votek
Max Votek
June 5, 2024

Get started with seamless integration

Connect your systems effortlessly. Explore our expert integration services to boost efficiency and unify your operations.

A portrait photo of a man
Youssef Mounasser
Integration Practice Head

Integration leader with more than a decade of experience in implementation, validation, and deployment of large, complex systems.