Customer Packaged Goods | Customertimes

Empowering CPG Companies Through Digital Transformation

Unlock peak performance for your CPG brand. Discover how our tailored solutions can streamline your operations and fuel growth.

Connect with a tech expert

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Effective go-to-market strategies for CPG brands

Build winning go-to-market strategies powered by your consumer data.

Connect with a tech expert

Retail execution

Our award-winning apps, including CT CPG, CT Mobile, and CT Vision, ensure top performance for company sales reps. Advanced field activity planning integrates Salesforce data for seamless scheduling and route planning. AI-powered store checks, customizable surveys, document generation, and guided visit flows enhance productivity and effectiveness.

Trade promotion management

Our trade promotion management expertise helps CPG companies efficiently plan, execute, and analyze promotions for maximum ROI and market impact. Advanced analytics and real-time data optimize promotions, improve retailer collaboration, and provide deep consumer insights.

CPG order management

We empower your business with a centralized price engine for CPG order management, ensuring accuracy and consistency. Handle price lists and rules effortlessly with exact calculations available on- or offline. Manage complex commercial conditions from field sales, call center, or self-service portals. Streamline order management, maintain inventory, and enhance customer satisfaction.

Data solutions for effective go-to-market

Our data solutions merge manufacturer, customer, and consumer data to provide a comprehensive view, enabling effective go-to-market strategies. Informed decisions, optimized marketing efforts, and enhanced customer engagement are achieved through our powerful data solutions. Gain valuable insights and drive better business outcomes.

How we're making an impact on the CPG industry

35+

CPG brands partnered with Customertimes

~$400B

Total revenue of our CPG customers

30%

Reduced production lead time for CPG manufacturers

Tailored solutions made for CPG organizations

B2B Sales channels

Deploy digital solutions that equip brands to engage with various B2B channels, increasing sales and accelerating the manufacturer-to-consumer supply chain.

Retailers

Wholesalers

Brand stores

B2B portals

Independent stores

B2C Sales channels

Build direct relationships and direct sales between manufacturers and consumers for higher margin and faster time to market.

Consumers data platforms (CDP)

Real-time marketing

Direct to consumer marketplace

Brand and loyalty management

Use data to better understand customer behavior, and improve brand and loyalty programs through the power of AI.

Influencers management

AI driven consumers segmentation

Indirect promotion programs

B2B Sales channels

Expand reach by creating new B2B channels, increase sales and improve supply chain efficiency.

B2C Sales channels

Engage directly with consumers to build stronger brand loyalty. Bypass the intermediaries to maximize margins.

Brand and loyalty

Enhance customer retention by creating personalized experiences to ensure long-term growth.

B2B sales channels

Optimize your marketing campaigns by combining B2B and B2C data with advanced platforms, dynamic segmentation, and AI-driven decisions.

Use your in-house data to create personalized journeys for enhanced customer reach.

Increase revenue by directly engaging and building strong relationships with customers.

B2C Sales channels

We help you connect directly with your customers, enhancing control over your brand and increasing profitability.

Enable personalized journeys and offerings using data for a seamless and customized customer experience

Maximize campaign effectiveness by targeting consumers directly and building strong customer relationships.

Decrease sales operational expenses by launching an effective

B2B digital strategy and B2B commerce portals

Brand and loyalty

With expertise in both B2B & B2C loyalty programs & gamification, we can help you build effective personalized loyalty solutions.

Work with key opinion leaders and influencers for better brand perception.

Develop dynamic segmentation and real-time marketing for personalized loyalty programs and journeys.

Develop new consumer acquisition channels.

Industry related expertise

Digital commerce

Whether it's fine tuning your B2B & B2C portals or boosting your D2C sales, we'll help you develop an effective digital strategy that supports your efforts around omnichannel marketing and brand awareness.

Marketing automation

Develop personalized customer experiences by implementing a marketing automation strategy. Get support for your targeted email campaigns, automated lead nurturing, social media engagement, and omnichannel marketing.

Al and image recognition

Leverage Al-powered image recognition using CT Vision for a clearer view of your product journeys from shelf to consumer, ultimately driving sales growth.

Customer & consumer 360

Use data management and analytics to get a single view and strategic understanding of your customers and consumers. Map your journey across various touchpoints. Identify opportunities for improvement based on C&C 360 data.

Sell-in & sell-out data analytics

Gain insights on sales and forecasting with sell-in data. Use sell-out data for a clear understanding of consumer behavior and product performance at the retail level. This will help with better sales forecasting, and improved inventory management.

Direct store delivery & van selling

Leveraging our deep expertise in direct selling and DSD, we streamline sales across modern and traditional trade channels, handling complex commercial conditions through field reps, telesales, and omnichannel platforms like self-service portals and B2B commerce.

CPG case studies: Real stories, real impact

All case studies

How Customertimes helped Orkla automate the assignment of 60,000+ customers to different sales territories.

Modernizing Integration and Customer Insights

Програмне забезпечення

Страхування

Банківська справа

Напій

КУПГ

Виробництво

HLS

Фармацевтика

Industries we serve in CPG

From food and beverage to consumer health and fashion, our experience is unmatched.

Fashion

Food

Beverages

Consumer Health

Tobacco Products

Illustration of a packet with cigarettes

Pet Care

Household Supplies

Personal Care & Cosmetics

CT Mobile: Supercharge CPG business growth

CT Mobile is a complete solution built on Salesforce for sales reps that's fully functional offline. Powered by Al-driven analytics, CT Mobile supports order management, activity planning, advanced visit execution, and sales enablement.

Learn more

Hear what our customers have to say

30%

Reduced production time

“You need to have someone who is an expert in the technology first, but also in the domain. [Customertimes] knows how to work with us because they know our business, and at the end we are satisfied”

Tony Khosravi Dehkourdi

Software Engineering Lead, Pernod Ricard

Industry leaders
trust Customertimes

I have been very impressed with the quality of developer that Customertimes have been able to supply us and their commitment to helping us deliver big, complex, time-constrained projects.

Alan Roberts, Howdens Joinery Group Plc

SAP Development Manager

Good to work with, offer a flexible relationship, allowing the days worked to be increased/decreased as work arrives.

Rob Hickman, Howdens Joinery Group Plc

IS Project Manager

"I would say that working with Customertimes is really like working with a Partner. They try to understand your needs. They don't try to oversell something complicated. They just try to make things work with you and for you and they really work hard for you. With Customertimes it's work hard play hard."

Tony Khosravi Dehkourdi

Software Engineering Chapter Lead, Pernod Ricard

We’ve had a good, long-lasting relationship with Customertimes for many years – more than 5 years between Customertimes and Pernod Ricard. We’ve been working on a regular basis to take into account all the innovations coming from digital platforms, especially Salesforce. These applications are the ones we use for our field sales teams and our sales management teams.

Adrien Combet

Product Owner Sales Force Automation & Global Sales Tech, Pernod Ricard

Insights from the industry

КУПГ

HLS

Виробництво

Artificial Intelligence: Is it a Force for Good in Business?

Mykhailo Maksymenko

November 3, 2023

Напій

КУПГ

What’s the difference between Monolithic and Microservices architecture?

Youssef Mounasser

December 8, 2023

Банківська справа

КУПГ

Страхування

AI's Not So Nice Side: Key Concerns Businesses Are Thinking About

Dmytro Kobryn

January 5, 2024

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Deep domain expertise in specific Industries

With a targeted focus on a select few industries, we deliver proven solutions to modernize your business, save time, and lower costs.

Healthcare & Life Sciences

Insurance

Beverage

Manufacturing

Software

See how we're elevating the biggest CPG brands

Discover how we're elevating the biggest CPG brands. Talk to our experts today.

Trusted by

Effective go-to-market strategies for CPG brands

Retail execution​

Trade promotion management​

CPG order management

Data solutions for effective go-to-market

How we're making an impact on the CPG industry

Tailored solutions made for CPG organizations

B2B Sales channels

B2C Sales channels

Brand and loyalty management

B2B Sales channels

B2C Sales channels

Brand and loyalty

B2B sales channels

B2C Sales channels

Brand and loyalty

Industry related expertise

Digital commerce

Marketing automation

Al and image recognition

Customer & consumer 360

Sell-in & sell-out data analytics

Direct store delivery & van selling

CPG case studies: Real stories, real impact

How Customertimes helped Orkla automate the assignment of 60,000+ customers to different sales territories.

Modernizing Integration and Customer Insights

Industries we serve in CPG​

Fashion

Food

Beverages

Consumer Health

Tobacco Products

Pet Care

Household Supplies

Personal Care & Cosmetics

CT Mobile: Supercharge CPG business growth

Hear what our customers have to say

30%

Insights from the industry

Artificial Intelligence: Is it a Force for Good in Business?

What’s the difference between Monolithic and Microservices architecture?

AI's Not So Nice Side: Key Concerns Businesses Are Thinking About

Subscribe and be the first to read the latest Customertimes insights

Deep domain expertise in specific Industries

Healthcare & Life Sciences

Insurance

Beverage

Manufacturing

Software

See how we're elevating the biggest CPG brands

Retail execution

Trade promotion management

Industries we serve in CPG