Customertimes stands with Ukraine

Minimizing the Impact of Log4j and Other Java Vulnerabilities

By Stanislav Chernenko - January 20, 2022

Recently, a serious vulnerability was discovered in Log4j, a popular Java logging package.  

The vulnerability has affected companies around the world, and early estimates show that at least 90% of the 3 billion devices using Java will be affected.  

What is Log4j? 

Log4j is an open-source software used to record routine system operations and keep track of activities. Such logging is a fundamental software function, and Log4j is used in everything from games like Minecraft to cloud services like AWS. 

A massive amount of the computer code that powers every facet of our lives is built on Java, and in addition to being used by cloud storage providers, software giants, and app builders, it’s used on almost every device that connects to the internet, like TVs and smart appliances.  

Usage and Mitigation 

Unfortunately, Log4j usage is vastly underestimated. Because it’s often tied to other software, many companies don’t even know they’re using it, which makes mitigation problematic.  

Identifying it requires a full inventory of all software, and once it’s uncovered, system admins must take steps to fix it. The fix will depend on how Log4j is being used and can include:  

  1. A full system update 
  2. A software version update 
  3. A manual removal of any affected code 

Impact 

The full extent of the damage is still being uncovered, and it will likely be months or years before we get a complete picture of the impact. Experts say that the sheer number of devices and websites exposed make this the largest software vulnerability in history and will certainly lead to changes in cybersecurity policies around the world.  

In the US, Cybersecurity and Infrastructure (CISA) Security Director Jen Easterly says that the Log4j vulnerability is the most serious she’s seen in her career, one that will take years to address, and she encourages business leaders to take steps quickly to make sure they’re protected.  

An Expert Fix 

So what do those steps involve?  

While mitigation efforts will vary by company, the first step is to identify Log4j usage. As programmers, coders, and IT security experts work around the clock to examine millions of lines of code looking for the vulnerability, organizations like CISA are giving agencies deadlines for patching it.  

Patches have already been created, but with many companies unaware of the true extent of their Log4j usage, the problem will likely linger for quite some time.  

Fortunately, there is a solution. Customertimes is fully aware of the situation, and we can help by conducting an audit that identifies and resolves vulnerabilities in your code, Log4j or otherwise 

Whether or not you’ve already found Log4j in your existing Java code, the possibility of it being present is exceptionally high.  

Reach out to us today, and let Customertimes’ security ops specialists find and resolve any code vulnerabilities quickly.  

figure

Are you using Log4j?

If you are, we'll find it, patch it, and monitor for any other code vulnerabilities. Don't wait: connect with a security expert today.

Talk to an Expert

Stanislav Chernenko

Stanislav Chernenko is a Principal Architect at Customertimes. With more than 8 years as a software developer, software architect, and AWS architect, he is highly skilled in practice growth and strategy, sales engineering, product strategy, and solution architecture, in addition to AI, ML, and related technologies.  

Article

Alimera Sciences Boosts Productivity with CT Mobile

News

Brian Borack Joins Customertimes as Chief Operating Officer

Article

Xactly & Customertimes Improve Sales Performance Management

Interview

Meet the Women of Customertimes

Article

Orkla Automates Territory Alignment with CT Mobile & CT CPG

Interview

Meet the Women of Customertimes

Analyst Report

ISG Names Customertimes a Salesforce Ecosystem Leader

Blog

Propel Goes Global with PDO and Managed Services

Interview

Meet the Women of Customertimes

White Paper

Choosing the Ideal PDO Partner

News

Customertimes Launches The Give Back to Ukraine Fund

News

CT Software Announces New Consumer Health Projects

Blog

The Top 5 QA Testing Metrics

Article

UMMC Uses Salesforce Health Cloud to Improve Pediatric Psychiatric Care

Blog

Minimizing the Impact of Log4j and Other Java Vulnerabilities

News

DFG152 is Live on Salesforce AppExchange

Blog

A Year of Giving

Blog

Leverage the power of Salesforce automation with CT Orders

Blog

New Product Idea? 5 Things to Look for in a Salesforce PDO

Article

A Sharp USA Customer Success Story

Blog

Organic Growth: Building an Agile, Scalable Salesforce Team

Blog

Open to Hire? 5 Ways to Deal with a Staffing Shortage

White Paper

The Transformation Guidebook

News

CT Vision is now live on Salesforce AppExchange

Blog

Unlock Customer-Centric Growth with the World's #1 CRM

Webinar

[On-Demand] Growing a Profitable Salesforce Practice

eBook

Launch Excellence in a Post-Pandemic World

Blog

A Sirenum Customer Story

Blog

Making a Switch: 5 Things to Consider When Switching Salesforce Partners

News

Customertimes Announces Expanded Salesforce Industries Practice

Video

Use case of CT Mobile for Consumer Packaged Goods - Beiersdorf

Blog

Customertimes How To: Uniting Sales Cloud and Service Cloud

News

Bench Strength, and Other Introductions

Blog

Meet Alexis: Introducing Our PepUp Tech Intern

Blog

Customertimes How To: Building Better Salesforce Reports

Blog

Stand Out: Overcoming Digital Fatigue in a Crowded Marketplace

Article

Connecting Image Recognition Technlogies to the Salesforce Ecosystem with CT Vision

Webinar

[On Demand] Launch Excellence in a Post-Pandemic World: The right Life Sciences ...

Blog

Customertimes Announces Strategic Partnership with Blue Consulting

Blog

Expanding Our Reach, Building Our Communities

Interview

Discover CT: Anna Andreieva

Interview

Discover CT: Sergey Selivanov

White Paper

CT Orders Whitepaper

Article

Giving Back Is in Our DNA

News

Customertimes is Awarded Three Best in Class Distinctions in POI’s 2021 Retail S...

Interview

Discover CT: Dmitry Selkov

Interview

Discover CT: Denny Gracey

Interview

Automating Order Management with CT Orders

News

ISG Names Customertimes a Rising Star

Blog

Bitcoin Is Just the Beginning: How Blockchain Will Revolutionize Data Collection...

Blog

Two Major Challenges of AI Adoption for Enterprises

Webinar

Commercial Launch Enablement for Emerging Life Sciences Companies

Blog

The Holy Grail of Customer Engagement: A True 360° View

Webinar

Strategies to Maximize Your CRM/CX Investments

Webinar

CRM: It's a Journey not a Event

Blog

Women in Tech: Angel Di Legge Kokoszka

Blog

Efficiency vs. Effectiveness: Getting the Right Things Done

Blog

Women in Tech: Svetlana Makhlysheva

News

Customertimes and PepUp Tech announce support for the Pennsylvania Innocence Pro...

Article

Improve the Human Element of Your CX for More Emotional Connections

News

James Goldfinger Joins the PepUp Tech Board

News

Customertimes and Competera Announce Strategic Partnership

Blog

Women in Tech: Maria Karandin

Article

Back to the Future – Dusting Off the Old Playbook for Salesforce in Healthcare

Interview

Bringing a Product to Market: An Interview with Park Capital’s Alex Lopatine

Blog

Women in Tech: Tahuana Cirati

Blog

DevOps Strategy: A Journey to Efficiency

Video

Megatrends in Customer Experience Webinar | Customertimes, Edify, Verint, eGain

Blog

Introducing Women in Tech: Meet the Inspiring Women of Customertimes

Video

CT Orders - Sales automation with easy order taking

Video

Sharp and Customertimes | A Salesforce Implementation Story

Article

A Look at Marketing's Biggest Data Challenges of the 2020s

Video

What makes a successful CRM Journey

News

Customertimes Partners with PepUp Tech to Train a New Generation of Salesforce P...

News

Customertimes welcomes Sergey Zinin as Global VP of Verticals and Business Consu...

News

PepUp Tech Announces New Partnership with Customertimes

Blog

How do you build a high-performing, cost-effective CRM technology team?

News

Сustomertimes Achieves Salesforce Master Navigator Status for Delivering Experti...

News

Customertimes and Propel Announce Global Strategic Partnership

Article

Is It Time to Revise Your Business Continuity Plan?

News

Customertimes Achieves Salesforce Master Navigator Status for Delivering Experti...

News

Customertimes Continues to Expand

News

Customertimes achieves Salesforce Master Navigator status for delivering experti...

Blog

Choosing a Software Product Development Partner: Why Strategy, Customisation, an...

Podcast

The power of CRM's and post COVID-19 technology adoption | Jim Goldfinger

Blog

Let Data Be Your Guide: Adapt to Become Digital First

Blog

Customertimes Cares: Making Strides to Help Our Communities in Eastern Europe

Blog

Salesforce and Tableau – the perfect combination for these challenging times

Blog

Rethinking HCP Interaction in the Midst of the New Normal

Blog

Improving marketing engagement using actionable intelligence

Blog

My 2019 Trailblazer Story

Blog

CV-19 highlights the importance of digital transformation

Blog

The Evolution from Systems of Engagement to Systems of Agility

Blog

The Next Normal for Life Sciences Sales Calls

Blog

Never a Better Time to Give Back and to Put Life in Perspective

Blog

CT partners with Salesforce in a time of need for Health Care providers

Blog

Data is the New Oil

Blog

Lessons learned from my years as the CEO of Customertimes

Video

Why do you love working with Customertimes?

Video

Where is the real value in CRM?

Video

What makes Customertimes different?

Video

Salesforce World Tour 2019

Video

Lightforce : sharing experience Salesforce / Customertimes

Video

CT Mobile for a global beauty company | WELLA

Video

PDI - CT Mobile

Video

CT Pharma / CT Mobile - May 2018

Video

CT Mobile Use Case for Luxury Goods - Cartier

Blog

Rethinking Your Open Banking Journey with MuleSoft

Video

Customertimes Solution for Life Sciences

News

Customertimes is recognized by Promotion Optimization Institute in the Vendor Pa...

News

Customertimes at MEDICA/COMPAMED 2014 – Düsseldorf

Video

CT Mobile - Full Featured Sales force Offline

Video

CT Mobile - Salesforce Based CLM Solution for Your Business

Video

How to Become a Customer Company