Senior Salesforce Consultant

Kyiv, Moscow, Riga, Minsk, Lviv, Remote

Customertimes is hiring an experienced Salesforce Consultant. As part of the implementation team, you will manage product development and delivery of enterprise-level, Salesforce-based technology solutions.


  • Salesforce Certified Administrator (SCA)
  • Salesforce Certified Service Cloud Consultant
  • At least one year of experience as a system and/or business analyst in the IT field
  • Real experience compiling project and user documentation
  • Good communication skills plus upper intermediate level English
  • Broad knowledge and experience in the creation of mockups and prototypes
  • Understanding of UX fundamentals along with the basic principles of building user interfaces and determining workflow
  • Understanding of the technologies and principles used to build modern web applications
  • Ability to determine efficient solutions and reach a balance between technical solutions and business needs
  • Understanding of common notations used for visual modeling
  • Understanding or a willingness to learn the basics of various domain areas
  • Working knowledge of Agile-based methodologies
  • Willingness to travel


  • Gather information and analyze customer requirements, and document these requirements (SRS, use cases, BPMN, UML, wireframes, etc.)
  • Coordinate the requirements and the design solution with the customer
  • Facilitate communication between the client and the development team during the project implementation
  • Plan and monitor BA process and activities

Working conditions

  • Regular compensation package reviews
  • 20 days of paid vacation, 15 paid days of sick leave with a doctor's note, and 5 working days of paid sick leave without a doctor's note
  • Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate
  • Support for participation in professional development opportunities (webinars, conferences, trainings, etc.)
  • Regular team-building opportunities, as well as bi-annual company-wide events
  • Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval
  • Free English classes in the office