Technical Program Manager

Job Description

The TPM will be responsible for project intake, staffing, and serving as a triage point for incoming requests. Over time, this role may expand to include broader responsibilities across other teams.

‍

Requirements:

• 5+ years of experience in technical program management, project management, or a similar role within a technical environment;
• Experience with data projects, health tech, oncology, or pharma is a plus but not mandatory.

Technical Skills:

• Proficiency with Jira and Google Sheets;
• Exposure to SQL or a willingness to learn simple query creation is a plus.

Soft Skills:

• Strong verbal and written communication skills;
• Excellent problem-solving and stakeholder management abilities;
• Ability to engage effectively with both technical and non-technical audiences.

Cultural Fit:

• Ability to thrive in a fast-paced, dynamic environment with multiple priorities.

Preferred Requirements:

• Familiarity with Scrum methodologies and experience managing multiple Scrum teams;
• Prior experience in software engineering or a related technical field is an advantage but not required;
• Experience in translating business requirements into technical specifications and user stories is highly desirable.

‍

Responsibilities:

• Project Management: Oversee the lifecycle of multiple custom data projects from intake to delivery, ensuring proper staffing and adherence to timelines;
• Stakeholder Coordination: Act as the main point of contact between various teams, including engineering, sales, custom solutions management, research sciences, data analytics, and clinical data stakeholders;
• Technical Oversight: Understand technical environments and be comfortable with simple SQL queries to reduce the workload on engineers, though deep software development expertise is not required;
• Process Improvement: Implement and refine processes within the team to enhance project delivery efficiency and maintain high standards of data quality management;
• Communication: Maintain clear and open communication channels with both technical and non-technical stakeholders, effectively managing expectations and project statuses;
• Data Management: Support the team by maintaining Jira and other project management tools to ensure accurate tracking of project statuses, team capacity, and data hygiene;
• Support Engineering Operations: Assist with operational tasks within the engineering team, focusing on Jira hygiene and meticulous attention to ticket data to track progress and workload capacity.

‍

What we offer:

• 10 business days of paid vacation per year (can be taken after 6 months in CT);
• Up to 10 national holidays (either US or country of residence);
• 5 days personal days off (can be taken after 3 months in CT);
• Referral program;
• Personalized personal development plan (PDP);
• Language platform.

‍