Junior Project Coordinator

Job Description

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.

As a global IT consulting company, we spark the world of tech with excellent solutions to industry leaders in healthcare, life sciences, consumer packaged goods, financial services, education, and the nonprofit sector.

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Requirements:

• Bachelor’s degree in Management, Organizational Management, Computer Science, or other relevant field;

• Experience in implementing and maintaining project management tools and processes;

• Knowledge of best practices and standards for software development and documentation and an understanding of SDLC;

• Ability to communicate effectively with stakeholders, developers, and clients;

• Skills in problem-solving and risk management;

• English language proficiency;

• Strong analytical skills;

• Strong skills in working with MS Office toolkit (Excel Advanced, PowerPoint, SharePoint);

• Salesforce CRM experience will be a plus.

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Responsibilities:

• Communicate with project managers and other stakeholders to collect, verify, and update project information and status;

• Assist the project managers/delivery head in planning, monitoring, and controlling the project portfolio and resource allocation;

• Create and maintain project reports, dashboards, and presentations using various tools and platforms;

• Work with the internal knowledge base to document and share best practices, lessons learned, and project methodologies;

• Conduct research and analysis on project management trends, benchmarks, and standards;

• Provide administrative support to the project team, such as scheduling meetings, preparing agendas, taking minutes, and following up on action items;

• Ensure compliance with the organization’s policies, procedures, and quality standards for project management;

• Write clear and concise business process descriptions and diagrams for the project organization;

• Formulate improvement requests for internal systems based on business process analysis;

• Create the PPT presentations for meetings with the customers.

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What We Offer:

• B2B contract with total flexibility;

• Coverage of Salesforce exams;

• Competitive salary and benefits package (holidays and sick leave days included);

• Opportunities for professional growth and advancement;

• A collaborative and innovative work environment;

• Remote work opportunities and flexible hours.

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