Customertimes Honored with 2024 ISG Paragon Award for Innovation

We are happy to announce that Customertimes has been awarded the prestigious 2024 ISG Paragon Award™️️ in the Innovation category for our collaborative work on the Virginia Mental Health Access Program (VMAP).

The ISG Paragon Awards™️️ celebrate excellence in the sourcing industry by recognizing organizations that leverage technology and new operating models to drive business success. The Innovation category specifically honors the importance of imagination and entrepreneurial spirit in helping organizations future-proof their businesses and better serve clients.

VMAP is a statewide initiative aimed at increasing access to mental, behavioral, and emotional health services for infants, children, adolescents, young adults, and pregnant and postpartum individuals in Virginia (USA). By providing education, consultation, and care navigation to medical providers, VMAP ensures that more children have access to providers equipped to identify, treat, and manage their mental health conditions.

This recognition underscores our commitment to innovation and our dedication to making a positive impact on communities through technology-driven solutions. We extend our gratitude to the VMAP team for their partnership and to ISG for this esteemed honor.