Managed Services

Some of the services offered:

  • Remote administration of the Enterprise system
  • Support/Service desk
  • Remote management of the Enterprise system
  • Back up, data recovery
  • 24/7/365 system monitoring

Partnering with Customertimes as a managed services provider allows the client company to realize a number of benefits:

  • Controlled costs – using our scalable plans the client company pays only for what it really needs and can scale up or down as required, no need to hire and train additional staff
  • Peace of mind with expertise - the client’s infrastructure and/or help desk will be maintained proactively with high skilled professionals
  • In-house staff is free to concentrate on core business of the client company
  • Increased efficiency – we monitor clients’ systems proactively, events causing user problems are reported instantly and fixing could start immediately minimizing possible downtime
  • Decreases both partners’ and their clients’ cloud service costs
  • Access to best solutions and knowledge base
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