Teak Fellowship
/Company Profile
United States
50
Non-profit Education
Salesforce NPSP
/Challenges
Using disparate applications to track and manage activities related to donors, fellows, and key business partners hampered aspirations for growth
Data and key business processes were not coordinated
/Solutions
The company implemented:
Salesforce Non-Profit Starter Pack
An integration with a marketing application for campaign management
An integration with Donation360 to streamline donation management
Custom extensions to help track program and school application and admission status
/Results
Coordinating data and processes helps streamline their business and drive growth strategies
Their single, cloud-based platform provides more efficient and cost-effective internal and external support processes
Sunsetting several applications that are no longer needed to run operations has saved money and modernized their technology stack
Their current configuration allows them to offer stakeholders a greater level of personalization and more efficient service
The company can now maintain a continuous improvement model instead of taking a reactive approach to problem solving