Senior Salesforce Consultant
Greater Toronto Area, Remote
Customertimes is hiring an experienced Salesforce Consultant. As part of the implementation team, you will manage product development and delivery of enterprise-level, Salesforce-based technology solutions.
Customertimes is hiring an experienced Salesforce Consultant. As part of the implementation team, you will manage product development and delivery of enterprise-level, Salesforce-based technology solutions.
Qualifications
- Salesforce Certified Administrator (SCA)
- Salesforce Certified Service Cloud Consultant
- At least one year of experience as a system and/or business analyst in the IT field
- Real experience compiling project and user documentation
- Good communication skills plus upper intermediate level English
- Broad knowledge and experience in the creation of mockups and prototypes
- Understanding of UX fundamentals along with the basic principles of building user interfaces and determining workflow
- Understanding of the technologies and principles used to build modern web applications
- Ability to determine efficient solutions and reach a balance between technical solutions and business needs
- Understanding of common notations used for visual modeling
- Understanding or a willingness to learn the basics of various domain areas
- Working knowledge of Agile-based methodologies
- Willingness to travel
Responsibilities
- Meet with project managers to determine CRM needs
- Develop customized solutions within the Salesforce platform
- Design, code, and implement Salesforce applications
- Design and build high-performance, reusable, reliable Apex code according to best practices
- Develop Lightning and LWC UI components
- Ensure the highest possible quality of the application
- Identify bugs and adhere to requirements during debugging
- Write test classes and ensure more than 80% code coverage
- Develop end-to-end apps for AppExchange
- Introduce and set up Continuous Deployment processes
- Introduce new ideas to improve process or efficiency
- Coach junior staff
- Lead development of functional solution architecture and design
- Adhere to application and integration development best practices
- Adhere to enterprise architecture standards, plus environment management, testing, and Force.com platform best practices
- Gather information and analyze customer requirements, and document these requirements (SRS, use cases, BPMN, UML, wireframes, etc.)
- Coordinate the requirements and the design solution with the customer
- Facilitate communication between the client and the development team during the project implementation
- Plan and monitor BA process and activities