Senior Project Manager

Job Description

The Senior Project Manager will own all aspects of implementation and overall improvement for our Salesforce Health Cloud, Service & Marketing, and Sales Cloud platform. You will work closely with direct clients, general contractors, business users, subject matter experts, and will participate in all phases of new implementations, including pre-sale, planning, design, configuration/development, testing, go-live, and roll-outs.

Qualifications

Basic

• Bachelor’s Degree in Information Systems / Information Technologies or similar
• 5+ years of project management experience, including tracking and planning projects
• 1+ years of previous experience with gathering requirements from the client / business and documentation
• Extensive experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong leadership, diplomatic, and motivational skills
• Excellent communication (written, verbal, and presentation) and interpersonal skills
• Must be self-motivated and decisive
• Should have experience negotiating vendor contracts, drafting and submitting budget proposals, and recommending budget changes where necessary
• Experience successfully leading projects to conclusion, on-time and within budget
• Experience leading, motivating, and managing project team of all sizes
• Must be able to shift priorities according to the demands of the project
• Must demonstrate analytical and problem-solving capabilities
• Must be able to learn, understand, and apply new technologies

Preferred

• Previous experience in CRM implementation projects

Responsibilities

• Manage a group of projects related to SFDC and related product implementations
• Be responsible for successful project delivery
• Provide leadership for the project team
• Motivate team members to meet project goals, adhering to their responsibilities and project milestones
• Report on project results, deliverables, and metrics
• Work creatively and analytically in a problem-solving environment
• Prepare estimates and detailed project plans for all phases of the project
• Identify appropriate resources to achieve project objectives within planned timeframes
• Monitor staff performance
• Evaluate and mitigate project risks and issues
• Understand and address customer goals
• Manage ongoing quality control and participate in quality issue resolution
• Assist in presales and negotiation activities
• Manage project budget
• Define the Statement of Work and Specifications
• Manage communications with the customer
• Establish practices, templates, policies, and tools required for project success

WORKING CONDITIONS

• Regular compensation package reviews
• 20 days of paid vacation, 15 paid days of sick leave with a doctor's note, and 5 working days of paid sick leave without a doctor's note
• Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate
• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.)
• Regular team-building opportunities, as well as bi-annual company-wide events
• Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval
• Free English classes in the office