Release Manager

Job Description

Customertimes is hiring an experienced Release Manager to design and develop a dedicated solution for siteless, technology enabled, Virtual Trials on Salesforce.com platform. Solutions include web-services, iOS and Android mobile apps, SFDC back-end with various integrations.

Qualifications

Basic

• Minimum 5+ years of experience as a Release Manager
• Previous experience managing releases for implementing business applications and data migration with large teams (10 + developers)
• Knowledge of the principles and basics of release management, change management, continuous development, continuous integration, and continuous delivery
•  Strong knowledge of GITHub and Version Control systems at the GIT administrator level
• Experience deploying cloud applications
• Experience with CI tools: Jenkins, Teamcity, Terraform, and/or Kubernetes
• Ability to communicate effectively and confidently with team members and customers, ability to defend a position, persuade, and negotiate
• Strong management skills: planning, setting tasks, monitoring team, analyzing results
• English: Upper Intermediate
• Bachelor's Degree in Computer Science or related field

Preferred

• Understanding of deployments using Force.com tools (Salesforce Tools IDE, Salesforce DX, Autorabit, Copado)
• Experience with CRM product and system architecture
• At least two years of experience with Salesforce as an administrator/consultant/developer
• Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls
• Salesforce certifications

Responsibilities

• Define and implement a standardized deployment strategy that covers major releases, patches, and minor enhancements
• Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
• Facilitate release activities and communications across all groups (managers, developers, architects, and testers), ensuring quality and timely deployments across environments
• Set and manage consistent deployment schedules, accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated
• Plan, coordinate, and approve the release schedule with all parties involved in the development process (customers, scrum masters, IT architects)
• Monitor the transfer of release updates to the testing and support teams
• Monitor all environments (Salesforce Sandboxes) for release process, creating and synchronizing sandbox metadata and appropriate data sets
• Work with Development Teams to properly resolve merge conflicts and deployment errors, and meet code coverage criteria
• Validate Post Release Activities, track release metrics, and report successes/failures to stakeholders and teams
• Maintain consistency between Salesforce sandbox environments, from Development through SIT, UAT, and Production
• Prepare documentation for process descriptions
• Eliminate deployment defects

WORKING CONDITIONS

• Regular compensation package reviews
• 20 days of paid vacation, 15 paid days of sick leave with a doctor's note, and 5 working days of paid sick leave without a doctor's note
• Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate
• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.)
• Regular team-building opportunities, as well as bi-annual company-wide events
• Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval
• Free English classes in the office