Engagement Manager

Job Description

Qualifications

• Experience in implementing CRM-systems through the role of project manager
• Knowledge of solutions and describing business processes
• Hands on experience in waterfall and agile engagements
• Strong communication and negotiation skills
• Critical and systematic thinking

• Knowledge or familiarity with Salesforce
• Experience in product development companies
• Practical experience in Scrum Master and Agile Coach positions
• Good understanding of product management and solution architecture

Responsibilities

• Identify and acquire key resources for the projects (including outside vendors) and gain commitment from these key resources/teams to be accountable for on-time delivery
• Plan project's timeline, driving project team members to schedule baselines, including getting solid business requirements, and facilitation of sprint/code drop planning, infrastructure build out, etc.
• Drive project scope development and ensure program team understands the key success criteria for the program
• Carefully manage risks across the project throughout the project life cycle to ensure the project is delivered on time
• Keep the project team highly organized and on track for effective implementation and delivery
• Identify and manage project issues and schedule changes. Coordinate scope change requests estimations. Communicate major decisions that have an impact on the project delivery
• Communicate regularly with project teams, colleagues, and upper-management to set expectations and remain in alignment with planned deadlines and the status of the project
• View the customer delivery process from the partnership perspective, bearing in mind future sales and maintaining a success track with customer

Working conditions

• Legal employment in Montenegro
• Medical insurance
• Competitive salary based on previous experience and skill level
• A customized career path to measure your individual growth
• Paid vacation and sick leave
• Flexible schedule and ability to work