Our Partners - Vendors

• 
  Salesforce - a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes Corp is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce

  • Sales Cloud
  • Marketing Cloud
  • Force.com/Salesforce.com app development
  • Integration
  • Call center IVR/CTI integration:
    • Cisco
    • Avaya
    • Genesys
  • Customer Portal
  • Partner Portal
  • Self-Service
  • Salesfroce-to-Salesforce
  • Org consolidations
  • Data Migration and Data Cleansing
  • Territory management
  • Data Migration process from Legacy Systems to Salesforce
• 
  SAP – a multinational software corporation that makes enterprise software to manage business operations and customer relations. Customertimes, Corp. is official SAP Gold Partner focusing on SAP Cloud solutions and CRM.

  • SAP Cloud For Customer
  • SAP CRM Sales, Service, Marketing and Loyalty Management
  • YaaS - hybris as a Service
  • SAP HANA Cloud Integration
  • SAP BI, Business Objects
  • SAP HANA
• 
  Pega Systems specializes in developing software for customer relationship management and business process management. Using Pega products we provide the following services.

  • CRM Applications
    • Marketing, Sales & Onboarding
    • Customer Service
    • Field Service
    • Co-Browse
  • Pega 7 Platform
    • BPM
    • Case
    • Mobile
    • Decision Hub
  • Pega 7 for Operations
  • Pega Cloud
• 
  Informatica Delivers enterprise data integration and management software powering analytics for big data and cloud.

  • Cloud Application Integration
  • Cloud Data Integration
  • Cloud Data Management
  • Connectivity
    • Salesforce.com
    • SAP
• 
  IBM
  IBM FileNet is an enterprise content management solution developed by IBM. This application is from the product family of IBM ECM and allows enterprises to store all important business information in the form of documents, media and other forms, which can be stored, organized, retrieved and used in IBM FileNet, IBM BPM support and ibm websphere support.
  Using IBM solutions we provide the following services:

  • IBM FileNet P8 platform
  • Core services
    • pluggable business logic,
    • subsystems business logic plugins,
    • subsystems interfaces: web based UI, SOAP web services and RESTful web services
  • Design of business processes using FileNet PE and IBM BPM
  • Intergration of Content Management System (FileNet) with IBM BPM
• 
  Birst - automated, comprehensive and user-friendly business intelligence tools for company-wide collaboration.
  Using Birst solutions we provide the following services

  • Cloud BI
  • Birst Apps
  • Scripting and ETL
  • Report Design
  • Data Warehousing
  • Integration with Salesforce.com