CustomerTimes Announces Salesforce1 Certification of CT Pharma, its Turn-key Solution for Pharma and Lifesciences Industries, based on Salesforce.com

Customertimes, a leading mobile application developer and integrator of cloud enterprise solutions, has received Saleforce1 certification for its CT Pharma solution. It is the first – and for now the only — vertical ISV solution for Pharmaceuticals and Lifesciences industries, running on Salesforce platform, to receive Salesforce1 certification.
CT Pharma helps reps to improve segmentation of the customers, better understand each customer, identify problems, analyze needs and suggest solutions for problems. The customer, with the help of eye-catching presentations, is engaged into the conversation, which is driven through an adaptive story flow. The rep communicates with the customer in a unique, relevant and personalized way.
Having more than 7 years of successful Salesforce.com projects and a few dozen enterprise customers using CT applications, Customertimes have built CT Pharma with mobility in mind. Users of CT Pharma are able to fulfill their daily tasks on any connected device – whether it is PC, tablet, or mobile phone.
Along with the Salesforce1 application, mobile users of CT Pharma can utilize a mobile client for iPad and Android, providing powerful a CLM engine as well as flexible CRM offline functionality, which can be configured to any client needs without programming.
The powerful, content-driven, analytical tools of CT Pharma help to react quickly to changes in the market and customer needs. This leads to better customer engagement and loyalty, stronger buy-ins from the reps and better sales, and improves future marketing materials and the effectiveness of campaigns.
Overall, CT Pharma significantly increases sales and decreases marketing expenses, and improves management of the field force and ROI.
About Customertimes
Being an official reseller, implementation partner and independent software vendor (ISV) of Salesforce.com, Customertimes provides implementation services and mobile applications to customers in 63 countries. Headquartered in New York, Customertimes has offices, representatives and re-sellers in more than 20 countries. Customertimes team consists of more than 300 consultants, developers, business analysts and mobile experts certified to deliver high quality Salesforce.com and mobile projects. With a track record of over 200 successful cloud technology implementations, we are helping our customers become more effective, better manage their customer relationships, and enhance their mobile experience.

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