We are looking to fill in a full-time permanent position of a Market Research Analyst.

We are looking to fill in a full-time permanent position of a Market Research Analyst.

Job duties:

  • Collect and analyze data on consumer demographics, preferences, and needs, to help the company to market its services.
  • Forecast and track the company’s online marketing activities, analyzing collected data.
  • Monitor industry statistics, collect and analyze data and information to help the company to determine its position in the marketplace.
  • Using statistical techniques and software, analyze collected data of visitors’ flow on the company’s website, preferences, needs, and measure the effectiveness of marketing, advertising, and strategies.
  • Measure customer satisfaction by using questioners, interviews, and online surveys.
  • Help to determine the company’s position in the marketplace by gathering data on competitors and analyzing their prices and marketing methods.
    Identify potential markets, demand, and pricing and present the results.
  • Identify potential markets, demand, and pricing and present the results.


  • Master’s degree in marketing, management, or business administration.
  • 2 years of experience as an analyst or in a similar job in the marketing field.

Salary: $64,085.00 ann.

Monday — Friday, 9 am — 5 pm.

Please submit your resume to our address or via email: HR@customertimes.com  (att. to D. Sidnev, CEO)

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Customertimes is recognized by Promotion Optimization Institute in the Vendor Panorama for Retail Execution and Monitoring in Consumer Goods 2018

Customertimes, a cloud software publisher and system integrator providing applications and consulting services, announced today that it has been included in 2018 Vendor Panorama for Retail Execution and Monitoring in Consumer Goods by Promotion Optimization Institute, the leading Consumer Goods expert consultancy and analytical resource for trade marketing and merchandising executives. It is the first time POI have included Customertimes in their reviews recognizing fast growth of Customertimes’ client base in Consumer Goods and Consumer Health markets.
In the 2018 Vendor Panorama, 23 solutions from 21 vendors were evaluated in terms of Company Viability, Geographic Strategy, Market Responsiveness and Track Record, Deployment Capabilities, Market Understanding, Vertical/Industry Strategy, Partner Leverage and Company Vision. The POI report recognized Customertimes for deep expertise in pharma OTC sub-vertical including “detailing”/selling and taking orders in pharmacies in markets where pharmacists recommend prescription and non-prescription products. POI have also specifically awarded Customertimes’ interactive selling capabilities, noted overall flexibility and configurability of the solution and expertise in Salesforce and SAP which is very important for the robust end-to-end retail execution solutions.
“We are pleased to be recognized by such industry experts as POI which confirms our positions as a global player with a complete retail execution solution and unique set of capabilities in this marketplace” commented Alexey Patsko, VP Products at Customertimes
 The full report from POI can be accessed via https://poinstitute.com/wp-content/uploads/2018/03/POIRetailExecutionVendorPanorama2018-March12.pdf

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Customertimes at MEDICA/COMPAMED 2014 – Düsseldorf

Customertimes is excited to participate in MEDICA / COMPAMED trade shows in Düsseldorf on November 12-15 and will appreciate an opportunity to meet you at your booth for a brief presentation and talk about how we can help your business to sell more.

This time, Customertimes is going to present a mobile application that gives your sales team access to interactive product presentations and your CRM data even offline, improves sales and service effectiveness, optimizes field force management, decreases sales and marketing expenses.

MEDICA / COMPARED are the world’s largest events for the medical sector focused exclusively on the medical equipment market and is designed to provide you with high quality and effective, sales, marketing, educational and networking opportunities.

The event will attract more than 4500 exhibitors and healthcare professionals, more than 135,000 people attend form 110+ countries to see the world’s leading healthcare suppliers, manufacturers and service providers.

Submit the form and we’ll get you on our list and reach out to you to schedule a meeting.

See more at: http://www.medica-tradefair.com

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Let’s Connect at Dreamforce 2014!

Meet the Customertimes team from 13-16 October 2014 at Moscone Center!

Dreamforce is the annual Salesforce.com event for learning new skills and meet industry leaders face-to-face. This 4 day event is the most important place to build your business network and share best practices with Cloud experts.

The event, held at the Moscone Center in San Francisco from Monday through Thursday, brings together thousands of attendees as well as experts in cloud computing to collaborate and learn.

This time, keynote speakers include Hillary Clinton, Al Gore, Will.I.Am, Neil Young, and of course Marc Benioff, the Founder and CEO of Salesforce. In addition, there will be over 1,400 smaller sessions, interactive demos and classes in this business area, including our demonstration of CT Mobile solution.

Add a meeting with Customertimes to your calendar for one of the most productive 15 minutes you’ll have in San Francisco and learn more about our CT Mobile solution. CT Mobile allows full-featured work offline and synchronizes the changes with the cloud when internet connection becomes available. With additional benefits as built in productivity tools and Digital Selling Aid it increases productivity and sales.

Date: October 13-16, 2014
Location: Dreamforce – Moscone Center,  San Francisco, CA

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CustomerTimes Announces Salesforce1 Certification of CT Pharma, its Turn-key Solution for Pharma and Lifesciences Industries, based on Salesforce.com

Customertimes, a leading mobile application developer and integrator of cloud enterprise solutions, has received Saleforce1 certification for its CT Pharma solution. It is the first – and for now the only — vertical ISV solution for Pharmaceuticals and Lifesciences industries, running on Salesforce platform, to receive Salesforce1 certification.
CT Pharma helps reps to improve segmentation of the customers, better understand each customer, identify problems, analyze needs and suggest solutions for problems. The customer, with the help of eye-catching presentations, is engaged into the conversation, which is driven through an adaptive story flow. The rep communicates with the customer in a unique, relevant and personalized way.
Having more than 7 years of successful Salesforce.com projects and a few dozen enterprise customers using CT applications, Customertimes have built CT Pharma with mobility in mind. Users of CT Pharma are able to fulfill their daily tasks on any connected device – whether it is PC, tablet, or mobile phone.
Along with the Salesforce1 application, mobile users of CT Pharma can utilize a mobile client for iPad and Android, providing powerful a CLM engine as well as flexible CRM offline functionality, which can be configured to any client needs without programming.
The powerful, content-driven, analytical tools of CT Pharma help to react quickly to changes in the market and customer needs. This leads to better customer engagement and loyalty, stronger buy-ins from the reps and better sales, and improves future marketing materials and the effectiveness of campaigns.
Overall, CT Pharma significantly increases sales and decreases marketing expenses, and improves management of the field force and ROI.
About Customertimes
Being an official reseller, implementation partner and independent software vendor (ISV) of Salesforce.com, Customertimes provides implementation services and mobile applications to customers in 63 countries. Headquartered in New York, Customertimes has offices, representatives and re-sellers in more than 20 countries. Customertimes team consists of more than 300 consultants, developers, business analysts and mobile experts certified to deliver high quality Salesforce.com and mobile projects. With a track record of over 200 successful cloud technology implementations, we are helping our customers become more effective, better manage their customer relationships, and enhance their mobile experience.

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We are an Exhibitor Sponsor at Dreamforce conference 2013

Customertimes is very happy to inform that we are an Exhibitor Sponsor at one of the biggest events of the year – Dreamforce conference 2013(www.dreamforce.com).The event will take place at the Moscone Center in San Francisco.

With more than 1,000 expert-led sessions, you’ll get the latest product updates, cloud technologies, and tips directly from the experts. It is the best way to meet Administrators, Developers, Partners, Professionals from IT, Marketing and Service & Support; and Small Business representatives in one place and get the latest news from the latest cloud technology . More than 100,000 people attended this premier Cloud based conference across 4 days with hundreds of breakout sessions and exhibitors.

Dreamforce 2013 keynote speakers are Marissa Mayer, CEO of Yahoo, Sheryl Sandberg, COO of Facebook and of course Marc Benioff, Chairman & CEO of salesforce.com. Green Day will headline the Dreamforce Gala at AT&T Park on Tuesday.

Dreamforce 2013 is surely the best platform for scouting opportunities, exchanging ideas and fun filled business networking. This year, Customertimes will be showing booth visitors a brand new CT Mobile Solution. CT Mobile was develop for iPad. Thanks to the integration with Salesforce.com, access to all the latest information about your customers and customer transactions is quaranteed.

You can find our Team in Cloud Expo North at Booth N1110. We hope you enjoy the conference and expo this year and look forward to meeting you soon.

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Customertimes – Gold Sponsor of Eyeforpharma Barcelona 2014

12th Annual Eyeforpharma Barcelona 2014, 18th – 20th March

Show overview

We are proud to be a Gold Sponsor of Eyeforpharma Barcelona 2014 Conference, the main pharmaceutical event of the year for the healthcare industry. This event kicks off with the opening session and speeches by esteemed members of the keynote forum.
It is a three day strategic conference of commercial pharma executives, now in its 12th year, this meeting will aim to demonstrate real innovation and real value for your customers. The presentations and talks are divided into relevant tracks.

Keynote speakers for 2014 will include:

Jane Griffiths, Ph.D. / Company Group Chairman / Janssen Europe, Middle East and Africa
Lode Dewulf / Chief Patient Affairs Officer / UCB
Richard Bergstrom / Director General / EFPIA
Dr. Andreas Wandelt / Vice President, Global Sales and Marketing Services / Pfizer
Dr. Christoph Schmidt / Corporate VP, Head of Global Commercial Excellence / Actelion
Peter Deane / Head, Global Sales Force Effectiveness / Novartis

What’s New for 2014?

Exclusive Keynote Speakers: The keynote presentations will focus on innovation and change in the industry; from UCB’s Chief Patient Officer to the Director General of EFPIA. Find out how the leaders are starting to create a customer-centric value-proposition.

Targeted topic areas: The summit will split into 3 parallel, focused sessions on customer, sales and marketing to bring you best practice, case studies and key learning’s that you can apply to your role.

Meet all the right people in one place: This is your only opportunity to meet with your peers facing similar challenges PLUS meet with your customer including patient advocacy groups, physicians, payers, regulators, industry bodies and more.

You can’t miss this big pharma event of the year. If your plan is to attend the world’s leading commercial pharma conference, we will be there waiting for you.

For more information on how you can get involved please email: info@customertimes.com /Website/or contact Hayley Dunn: hdunn@eyeforpharma.com

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Customertimes to participate in the third innovations & investments in healthcare networking summit 2014

3th Innovations & Investments in Healthcare Networking Summit 2014, March 27 – 28

Summit Overview:

Berlin, Germany – Customertimes today announced that the Company’s management will participate in the third Innovations & Investments in Healthcare Networking Summit on March 27 and 28. Again, the conference is specifically designed to enable fruitful networking among a limited number of participants, this time in the informal atmosphere of the trendy Soho House.

The conference concept:

The conference addresses top executives all across the healthcare business arena.
It will provide them with the latest trends and excellent networking opportunities:

  • panel discussions with audience participation
  • keynote speech from a highly innovative industry
  • executive dialogue – top experts will share their visions of healthcare
  • short “Startup Pitch” presentations & Digital Health Award
  • further networking in our break-out room
  • networking dinner
  • meeting more interesting contacts than ever before

What makes this event so valuable is the networking opportunity and the chance to share experiences how to integrate new media/new marketing tools into many industries and many spheres.

This is a good place where you will meet 120 key senior decision-makers – in fact, the contacts you will get here in just 2 days will set up for the rest of the year.

About speakers:

Dr. Meriem Bouslouk / Desk Officer / Pharmaceuticals Department
Dr. Andreas Eckert / Founder & CEO / ELSA GmbH
Uwe Heiss / Founder Track & Share / LLC
Martin Immerz / Vice President Marketing / Brainlab Sales GmbH
Christian Isler / Former Global Head of Solution and Product Development / Pfizer
Dr. Friedemann Janus / Global Head of Regional Business Development and Licensing / Bayer Healthcare
Professor Gillian Leng / Deputy Chief Executive / NICE
Professor Martin Middeke / Director / Hypertension Center Munich
Dr. Axel Paeger / CEO/ Ameos – hospital & care provider D-A-CH
Dr. Robert Paffen / Senior Consultant / PricewaterhouseCoopers

Do not miss the chance to take part in this well-established event, this time taking place in the beautiful city of Berlin. Take a look at the updated brochure (http://iihc.eu/wp content/uploads/2014/01/IIHC14_updated_broch.pdf).

For more information please visit www.iihc.eu or contact us:
Alex Patsko / VP Global Business Development
Email: alexey.patsko@customertimes.com

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